Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

Edited January 16, 2021

Alireviews, great app! Support is always in touch. Once again, it helped me a lot Andy from support Everything quickly and efficiently. Thank you!

Eicose
United States
4 months using the app
FireApps replied January 14, 2021

Hi there,

Here's Benedict from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Benedict
Ali Reviews - Product Reviews Support Team

May 15, 2020

I used this app to help my store look more professional and trustful it looks great! I'm sure I will make a lot of sales thanks!

Simplechek
Canada
4 months using the app
FireApps replied October 7, 2020

Hi there,

This is Andy from Ali Reviews - Photo Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Photo Reviews Support Team

August 14, 2022

I had assistance from Pauline and she went above and beyond to assist me, she was extremely helpful in addition she sorted out my product listings for me, i'm ever so grateful. thank you so much. Karlene - Simply Chic Home Decor

Simply Chic Home Decor
United Kingdom
4 months using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

Edited May 21, 2020

Excelente aplicación!!! todo funciona correctamente y es muy fácil de usar y fácil de entender!!! la recomiendo!
Facilita mucho la colocación de los comentarios!

Sliding Point
Spain
4 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

May 31, 2022

Eu adoro o Ali Reviews pois é o único app que eu conheço que nos dá liberdade de edição e vários widgets incríveis. Sem contar com o suporte no atendimento que é fantástico!!

É de Casa Store
Brazil
4 months using the app
FireApps replied June 4, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

February 25, 2021

great service! I have been using them for years and I look forward to continuing to work with what I consider the best review app in the market

click2shop
Philippines
4 months using the app
FireApps replied February 25, 2021

Hi there,

This is Vivian from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vivian
Ali Reviews - Product Reviews Support Team

March 5, 2019

I installed this application to import reviews from Aliexpress and I am totally happy with it. like it

ZenYifu
Germany
4 months using the app
September 11, 2020

This app helps me increase the sales, and if you need any help, they will help you solve it in time. The tech support guy Seri. spent a lot time to help me solve all the issues, thanks!

AFIEE
China
4 months using the app
FireApps replied October 1, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

June 22, 2021

Very good. The customer service people helped me quickly when problems arose, with a positive and efficient attitude. The plug-in basically meets all the needs, and it would certainly be better if it could be cheaper, hah.

Petsfamilylover
China
4 months using the app
FireApps replied June 22, 2021

Hi yi,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

July 1, 2021

Nice app, the customer service is reeaally reactive !! Does the job if you're looking for an app to easily add reviews to your products. You can manage the design of the review widget and the content of the reviews

Dosha Yoga
France
4 months using the app
FireApps replied July 2, 2021

Hi Chloé,

Here's Patrick from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Ali Reviews - Product Reviews Support Team