Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Many reported increased customer confidence and conversion rates. The app's interface is praised for its simplicity and efficient import function. Support is described as responsive and helpful. Additional benefits include SEO advantages and robust review management tools. The automated review request emails have notably increased the number of reviews received.

October 3, 2019

raymond is a magician ! thank you so much its so good apply and the customer service is great
must have for shopify

Iconic Flawless
France
4 months using the app
July 15, 2021

perfeitos otimo serviço me ajudaram a add as estrelas de avaliação no tema warehouse, moça super atenciosa

CEM DECOR
Brazil
4 months using the app
FireApps replied July 16, 2021

Hi joaom,

Here's Godiva from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Godiva
Ali Reviews - Product Reviews Support Team

July 12, 2021

Fast and attentive service!
The attendant Jane is perfect!
Helped me with all my doubts! I'm very satisfied!

foliattihouse
Brazil
4 months using the app
FireApps replied July 13, 2021

Hi Jaime,

This is Kenelm from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kenelm
Ali Reviews - Product Reviews Support Team

February 25, 2021

This apps is so great and the support team is excellent! It popped out to remind me how it looks on my page immediately on my first post itself! Very prompt service. Very convenient, easy to navigate, and clear guidance provided

StarlingMall
Malaysia
4 months using the app
FireApps replied February 25, 2021

Hi there,

Here's Ximena from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Ximena
Ali Reviews - Product Reviews Support Team

Edited October 28, 2022

I used this app in order to add reviews to products that are on my website. A very kind young lady called Charlotte assisted me with any issues and even reached out to me after she viewed my website on how I could make the products more attractive by adding stars to them. While the support team was doing this for me, she also kept me company.

Spiced Innovation
United Kingdom
4 months using the app
FireApps replied October 31, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 3, 2022

Awesome app. If you are looking for a way to import reviews of ALL items at one time, this is it!! Fast customer assistance and professional too. This is exactly what I was looking for. Thanks so much!

Avigail Designs (TM)
Canada
4 months using the app
FireApps replied February 6, 2022

Hi Avigail,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

October 18, 2019

best review app I am aware of, really fast and well done and well worth the price. I want to be able to add bulk reviews for a split product, however.

UrbanPatio
United States
4 months using the app
FireApps replied October 18, 2019

Hello Carla,

I am Kate from FireApps Customer Support team, and thank you for your feedback.

With your concern about how to import reviews at once, there’s an Oberlo Integration function in UNLIMITED plan to let you import reviews by 1-Click.

You can also import reviews in bulk with Ali Orders using Pro Plan.

Should you need further support, feel free to contact us via live chat or email: support@fireapps.io

Look forward to hearing from you at the soonest.

Regards,
Kate

December 20, 2017

Really easy to use and fast, I recommended...

Hotdealsus
Spain
4 months using the app
November 13, 2019

The best thing I like is this company's customer service and the within-app live chat function. whenever I have questions, usually I receive the response s from the support team in 1 hour or two. Also the app itself is very good. Easy to use, and helpful for the business.

Mountainsfoot
Canada
4 months using the app
September 13, 2021

Me gustó mucho la app, ya que pudieron resolver mis dudas rápidamente. Muy atentos. Me dejaron más tranquila con lo que necesitaba.

GipsyStore2
Chile
4 months using the app
FireApps replied September 13, 2021

Hi Paola,

Here's Garrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Garrick
Ali Reviews - Product Reviews Support Team