Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Many reported increased customer confidence and conversion rates. The app's interface is praised for its simplicity and efficient import function. Support is described as responsive and helpful. Additional benefits include SEO advantages and robust review management tools. The automated review request emails have notably increased the number of reviews received.

May 18, 2022

Charlotte help us add a review box on the homepage. It helps attract our customers better as soon as they come to our store. It would be better if the country flag could be hidden in the base plan.

Dressself
China
3 months using the app
FireApps replied May 18, 2022

Hi Song,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

June 26, 2018

fantastic product just strted using and really works very well and easy to use

Gizmo Snobs
United Kingdom
3 months using the app
October 27, 2022

Sehr effizient und super hilfsbereit, vielen lieben dank.
All Fragen wurden professionell beantwortet und sogar extra Unterstützung angeboten.

Dreadelse
Austria
3 months using the app
FireApps replied October 28, 2022

Hi Sarah,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

August 7, 2018

Great apps, it really helpfull when you just start and you don t have any comments!!!!

Badboybijoux
France
3 months using the app
November 29, 2018

Awesome! Support is prompt to reply, well documented, solutions are simple and effective. It's very fast to load, and with the paid plan everything is a single click away. I don't buy many apps but this one is worth it. If I could give it a 10 I would :)

Kawaii Kick
United States
3 months using the app
March 19, 2022

This app has been extremely helpful. The support team checked my website and found my review stars were duplicated on my product pages. Dante went through and found the bug in my site theme and fixed in in minutes. Great customer support! I highly recommend.

Flashpoint Mining
United States
3 months using the app
FireApps replied March 21, 2022

Hi Jason,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

December 31, 2022

I was helped by Arian and they were so kind and helpful and guided me throughout the process of adding my reviews onto my website. They also helped me change the colour of the stars and was overall super kind.

Humidicano
Australia
3 months using the app
FireApps replied January 3, 2023

Hi Aryan,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

October 20, 2022

so nice i loved the app i like it i best app
so nice i loved the app i like it i best app so nice i loved the app i like it i best app

Jewellrymmj
United States
3 months using the app
FireApps replied October 21, 2022

Hi Mohammad,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

January 4, 2023

very good answers and fast response all that pages may be. These people are the bests and I'm pleased

Nymerex
Spain
3 months using the app
FireApps replied January 9, 2023

Hi Unai,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited May 20, 2020

Jennifer has helped me tremendously. Amazing customer service. Best reviews app on shopify. Would recommend.

Curvexture
Singapore
3 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team