Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

April 22, 2021

IT IS AN APPLICATION OF 100. THE TECHNICAL SUPPORT PERFORMS A QUICK AND VERY EFFICIENT WORK. THANK YOU SO MUCH

allyend
Spain
3 months using the app
FireApps replied April 23, 2021

Hi Giorgia,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

June 2, 2022

So helpful and smart. It´s a pleasure work with this kind of persons. Awesome! Since the first step to the final check all the process have been easy to understand and easy to put in paper. In general, there are some explications that are difficult to put in file but this app and this girl make it easy for people that don´t have the info or the knowledge.

Tutodo
Spain
3 months using the app
FireApps replied June 4, 2022

Hi David,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

November 8, 2022

Excellent customer support, Great app!
After trying it, I love how it can be customized to fit my theme.

scarlettboutique829
Philippines
3 months using the app
FireApps replied November 8, 2022

Hi Maria,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

Edited May 14, 2020

i am in love with person he helped me in everything he was the most nice man i ever talk to thanks a lot Petey big hearts <3 <3 ..

pets10
Saudi Arabia
3 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Seri from Ali Reviews - Review Importer Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Review Importer Support Team

December 8, 2022

Great app with lots of features. Scarlet from OneCommerce was very supportive and pointed out some issues with my website and helped fix them.

GEEK BRAND™
Egypt
3 months using the app
FireApps replied December 8, 2022

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

Edited February 16, 2023

this app has been great you also got good customer service. I also have to mention Polaris she was very helpful.

My Store
United States
3 months using the app
FireApps replied February 22, 2023

Hi Taimane,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 2, 2023

very nice lady, thank you for helping me. got to put on reviews on my shop!

Ventofit
Norway
3 months using the app
FireApps replied January 3, 2023

Hi Saksak,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

May 30, 2022

ótimo app. muito fácil a utilização e atendimento muito rápido e fácil! só precisa ter o idioma em pt-br hehe

House +
Brazil
3 months using the app
FireApps replied June 4, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

October 29, 2019

Got some technical issue solved in a day , thanks kate for your kind assistance and my thanks to andy too for helping up on other issue , very helpful customer support team .

baebling
France
3 months using the app
December 3, 2021

Very good Customer service and fast help for everything. Best review app available. Now back in the store! Thanks AliReviews Team!

Beautycoon Sverige
Germany
3 months using the app
FireApps replied December 6, 2021

Hi Stefan,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team