Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

March 23, 2021

Thank you for your help! Very patient and solved the problem for us, a very good product. Thank you

Momychic
China
3 months using the app
FireApps replied March 24, 2021

Hi 玲三 付,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

November 28, 2022

Great App! Customer service by Aurora was on point. I really recommend if you are trying to import Reviews from aliexpress.

Coerca | Everything You Love
Portugal
3 months using the app
FireApps replied November 29, 2022

Hi Leandro,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

March 19, 2019

Really decent app, very simple to use and very effective. I give it 5 stars because i've never had any issues.

Jay's Online Emporium
Australia
3 months using the app
December 13, 2020

I really like this app. I was having some difficulty with an issue. I contacted customer support and Jennifer helped out right away! Great customer service!

Kings Court Apparel
Canada
3 months using the app
FireApps replied December 13, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

September 13, 2021

The app works perfectly. They have very good support teams and they are with you in every problem. Thank you for the app.

TinyTinyBabies
United Kingdom
3 months using the app
FireApps replied September 14, 2021

Hi Muhammed,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

January 12, 2023

Very helpful - the support guides the user very well. Furthermore, it is useful that the support is given in the way of a conversation which helps when there are questions that are needed to be asked

ADGeneral
United Kingdom
3 months using the app
FireApps replied January 13, 2023

Hi Arda,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited April 10, 2020

fantastico, muy util. Sirve para dar la confianza que necesito en los productos de mi tienda. Comparado con otros es el mejor. Seri, su asistente de soporte es muy buena y de gran ayuda

JumboVibez
Spain
3 months using the app
November 12, 2022

I really enjoyed the service. They are a big help and they respond quickly. They helped me make my store more professional and that saved a me ton of time.

One click Wonder
United States
3 months using the app
FireApps replied November 15, 2022

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited September 14, 2021

very nice! feels good, very nice experience, good service, will recommend to others, 5 star reviews!

O LÀ MAISON
Hong Kong SAR
3 months using the app
FireApps replied September 15, 2021

Hi Shi,

Here's Timothy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Ali Reviews - Product Reviews Support Team

May 5, 2021

one of the best customer service i had jennifer was so helpful and help me to set up my store reviews great customer service

Axissevv
Saudi Arabia
3 months using the app
FireApps replied May 6, 2021

Hi alwaleed,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team