Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

May 12, 2020

Good customer service by Raymond. Helped me fix the issues on the reviews destined for product page. Thanks Raymond!

Wondergifts
France
3 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Yung from Ali Reviews - AliExpress Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - AliExpress Reviews Support Team

February 1, 2023

The support Team is very helpful. I would not be able to find reviews for my products without their help. Thank you Emma for your great help.

Borcelle Tech
United States
3 months using the app
FireApps replied February 1, 2023

Hi Duc,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

April 22, 2019

we love it , the service is awesome . we didn't expect that kind of service and assistance . we were having some difficulties , one email and everything was sort out ... would definitely upgrade to the premium in the near future . also we could leave this review by saying thank you to Anna from fireapp who is doing a marvelous job out there . Bless you

Mr Mechano
United Kingdom
3 months using the app
August 30, 2022

I used this app to help improve my new upcoming website. Thanks to the help of Pauline we managed to enhance and improve my new store. They were super helpful, fixed a couple of mistakes, and helped me get the reviews imported. Thank you so much!

Expressive Ceramics
United States
3 months using the app
November 27, 2022

Amazing support from Dante. Reached out to me and helped address some issues with integrating reviews to my store.

Brave & Wild
United States
3 months using the app
FireApps replied November 29, 2022

Hi Kirby,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

October 28, 2020

Very Good!Powerful function, simple operation, timely response from customer service, I will recommend it to my friends.

Kilibaba
China
3 months using the app
FireApps replied October 28, 2020

Hi there,

This is Jennifer from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jennifer
Ali Reviews - Product Reviews Support Team

November 9, 2022

APP bem fácil de utilizar, as funções de personalização são pagas, porém acredito que tenha um ROI positivo.
Além disso suporte pró-ativo bem realizado.
Indico o APP para gerar conversão e prova social.

2Camp
Brazil
3 months using the app
FireApps replied November 15, 2022

Hi Bruno,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

August 22, 2022

application au point, parfaite pour importer ses avis clients. Le service client est excellent! je recommande vivement

Rom's home
France
3 months using the app
February 3, 2023

Great experience. Very Helpful Staff and very easy to get everything set up in the app. Will be using it for a Long time.

SilverbackTechnology
United States
3 months using the app
FireApps replied February 6, 2023

Hi Billy,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

March 6, 2023

Ali Reviews is a great app for any Shopify store. It's easy to set up, and you can get customer feedback without any hassle. The best part is their customer support team is amazing. They helped me out a lot, especially Giselle. She knew what she was doing and fixed all my problems quickly. Overall, Ali Reviews is the way to go if you want to improve your store's ratings and make your customers happy.

D'Ochia
Luxembourg
3 months using the app
FireApps replied March 7, 2023

Hi Diogo,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce