Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

February 12, 2022

Wonderful! Tony was great at helping me set up the app in my store. Hw was quick with his responses.

The Partition
Canada
3 months using the app
FireApps replied February 15, 2022

Hi Dana,

Here's Jocasta from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

December 27, 2018

Set up was very straight forward and easy. Customer support is excellent. Resolved issue in less than 5 minutes.

Afro-Dite Naturals
United States
3 months using the app
January 6, 2020

Kate provided enormous support and patience on a Sunday evening in helping me achieve my technical problem. Thank you Kate.

Handycoats
Australia
3 months using the app
March 12, 2023

I am really pleased with my behavior towards you and it is a pleasure to work with you. Thanks! ....

TrendZons
Azerbaijan
3 months using the app
FireApps replied March 16, 2023

Hi Gareth,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

December 27, 2022

It was really helpful and assisted me well. Everything was done fast and well communicated with me. Nice experience overall.

DuckVerse
United States
3 months using the app
FireApps replied December 28, 2022

Hi Eric,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

November 6, 2022

Ellie was very kind and sweet. She reached out to me to help me polish up my store and gave me tips.

MahSell
United States
3 months using the app
FireApps replied November 8, 2022

Hi Mahin,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited February 26, 2021

This application is all you need for your store ! The customer service is great ! Thank you so much. :)

Goodshape™
France
3 months using the app
FireApps replied February 27, 2021

Hi there,

This is Dylan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Dylan
Ali Reviews - Product Reviews Support Team

February 14, 2020

Awesome app and support team. Always there to support us. Helps in easy and fast setup. Great integration options available.

Today Top Deal
United States
3 months using the app
November 13, 2020

I had a problem importing the product reviews in my shop and Lisa from the service did it for me. Thanks to her!

cosy day
Switzerland
3 months using the app
FireApps replied November 15, 2020

Hi there,

Here's Harry from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

January 15, 2023

Kind and excellent service, solved all my problems. peak availability. Without a doubt I am very satisfied!

Your-Loyal-Friend
Israel
3 months using the app
FireApps replied January 16, 2023

Hi Roee,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce