Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

August 12, 2020

Super simple!! es bien logica, no necesitas buscar mucho y los tutoriales son muy practicos. La verdad genial!!

LIPACC
France
3 months using the app
FireApps replied October 1, 2020

Hi there,

Here's Seri from AliExpress Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Product Reviews Support Team

November 1, 2022

I loved the service and all the support solved my problems grateful!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Shop Foxers
Brazil
3 months using the app
FireApps replied November 4, 2022

Hi Foxers,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

October 22, 2021

Best review app of all i have used and the support is very amazing , fast responce and resolving issues

Cervical Traction device
United States
3 months using the app
FireApps replied October 25, 2021

Hi Oyekanmi,

My name's Louisa from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Louisa
Ali Reviews - Product Reviews Support Team

January 28, 2021

This app is a must have, I find it better than loox as you have more control on the reviews. If you have an issue, the support will help you immediatly and resolve your problem in few minutes. Thanks to Andy on the support team who did a great job helping me with the code! :)

mylovelypetboutique
France
3 months using the app
FireApps replied January 28, 2021

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

February 13, 2023

Great experience! Help me with the set up of everything and solve all my doubts. Kick response from the team

Naturaluxe
Uruguay
3 months using the app
FireApps replied February 14, 2023

Hi Angelina,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

April 27, 2020

I am improving my store and have looked around for a review app. Once I had this installed it was one of the best experiences as Petey jumped right in and helped me adjust the code so that it all was working fine. The service is 10 out of 10 and not just five stars. Will happily recommend to everyone. Many thanks Michael

Beautiful-Wall-Designs
United Kingdom
3 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

January 29, 2023

service parfait , répond au question quand on en a besoin, vous conseil et vous oriente , je recommande fortement :)

BORG-C
France
3 months using the app
FireApps replied January 30, 2023

Hi Mehdi,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

December 23, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

gamebleu
Australia
3 months using the app
December 29, 2022

Thank you so much for diligently solving my problem. Liz was very efficient in her work. Thanks again :)

Posh Fit Official
United States
3 months using the app
FireApps replied December 30, 2022

Hi Jessica,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

January 3, 2023

Thank you, Madam Amber. You are an energetic person and work properly and quickly with clients. Thank you

Health
Egypt
3 months using the app
FireApps replied January 3, 2023

Hi there,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce