Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

September 16, 2020

I had problem in bringing reviews from Aliexpress and Andy helped me to do that. He was responsive and solved the problem quickly. I am enjoy using Ali Reviews

R&D Xpress
Canada
3 months using the app
FireApps replied September 30, 2020

Hi there,

Here's Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our support and our app in general.

In the meantime, you could consider to spend time checking out our blog https://fireapps.io/blog to get the latest update not only for Ali Reviews, but also for all apps in FireApps

Should you need further support, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kate
Ali Reviews - Product Reviews Support Team

May 11, 2020

it was very good experiment to use the application and very good support especially " Muffin " she was very helpful and she gave me i all the instruction rely i appreciated am in trial for 7 day i start from today but after i see the quick response from the support i will go in the plan with out i think about it

Sopngy
Saudi Arabia
3 months using the app
FireApps replied October 7, 2020

Hi there,

This is Johnson from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - AliExpress Reviews Support Team

July 15, 2019

This app is excellent!!! I love it. Thank you for your help. I can export reviews for my products without problems.

Yoga & Gym Supplies
United States
3 months using the app
June 19, 2022

Me encanta esta aplicación, me han ayudado muchísimo a mejorar la confianza en mi página, y con cada duda que tengo para mejorar su aspecto. Mil Gracias!

DIACHILE
Chile
3 months using the app
FireApps replied June 20, 2022

Hi DIANA,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

July 7, 2018

awesome , would be nice if they automate with importify

Solarspark
Hong Kong SAR
3 months using the app
October 10, 2017

Excellent customer service, great app, working well. Thank you.

Patrick Toth
United Kingdom
3 months using the app
April 1, 2022

Great customer support. Helped me get it installed and handled any questions I asked. really appreciate this app.

Effective Fitness Training
United States
3 months using the app
FireApps replied April 4, 2022

Hi Dane,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

February 21, 2022

super applicazione ! consigliata, e buona assistenza clienti che risolve tutto in pochi minuti. molte personalizzazioni disponibili

andernes
Italy
3 months using the app
FireApps replied February 22, 2022

Hi Anastasiia,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

November 9, 2022

Scarlet took the initiative in contacting me about ways to help my store. Very informative and helpful!

Feminity
United States
3 months using the app
FireApps replied November 9, 2022

Hi Victor,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

January 30, 2023

atençao muito boa e resposta rapida e bom e eficiente em os problemas que a gente precisa resolvendo todo

Acessórios Bayoleth
Brazil
3 months using the app
FireApps replied February 1, 2023

Hi Dahian,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce