Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

May 10, 2018

good experience and very handy!

Awesomedeals24 7
Singapore
2 months using the app
December 15, 2020

This app is great for quickly and easily importing reviews. I especially like the ability to customize the reviews. My customer support agent, Muffin, has been very helpful and friendly.

Cosmo Lights™
United States
2 months using the app
FireApps replied December 15, 2020

Hi there,

I'm Vivian from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Vivian
Ali Reviews - Product Reviews Support Team

November 23, 2022

This app is great, I love the customer service from the team, Dory went above and beyond in helping me out and ensured that I was able to get what I needed! Recommended to everyone 10/10

Luxorias
Canada
2 months using the app
FireApps replied November 25, 2022

Hi Johno,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

March 10, 2023

5/5 neville from the support chat is very friendly and helped a lot, thanks neville, did a lot for me!

GemOasis Jewelry
Greece
2 months using the app
FireApps replied March 16, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

April 16, 2020

This app is really interesting and I found this app very useful. Special thanks to Petey who is always there to help you out.

Glitz & Blaze
United Kingdom
2 months using the app
February 8, 2021

The Ali review app is great for your Shopify store. Generates good feedback and is easy to install. If you have any difficulties applying the app to your store reach out to Lisa Ali review support, shes helped me out efficiently

Stickvenchy
United States
2 months using the app
FireApps replied February 9, 2021

Hi there,

Here's Peter from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

June 4, 2021

quick and friendly help when i needed help they were very fast to help and the kindness goes a long way well worth the price

Tank's Boutique
United States
2 months using the app
FireApps replied June 6, 2021

Hi Nicole,

This is Taylor from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Ali Reviews - Product Reviews Support Team

October 30, 2022

thank you john for helping me to import the reviews i needed to my page , you helped me a lot, thank you

sorus
Guatemala
2 months using the app
FireApps replied November 1, 2022

Hi Sebastian,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

April 18, 2022

Very easy to use! The customer support is amazing. I switched from Loox reviews to this app because they give so much more

Ezras Muse
United States
2 months using the app
FireApps replied April 19, 2022

Hi

I'm Louisa. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

Edited January 22, 2021

Andy and Johnson have been amazing helping fix some user issue (my issues) Customer support is OUTSTANDING! Quick to respond, and friendly and knowledgeable.

INTRINZIK
United Kingdom
2 months using the app
FireApps replied January 20, 2021

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team