Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options. Key features include automatic review updates, differentiation between verified and unverified reviews, and review management tools. The customer support team is praised for their efficiency. Merchants report increased customer confidence, improved conversion rates, and better search engine rankings. The ability to import and adjust customer reviews is also seen as a significant benefit.

Edited June 12, 2020

Recommend this app! Assistant Seri helped me to solve my problems very quickly and professionally! Thanks a lot

DezoStore
United States
2 months using the app
FireApps replied October 7, 2020

Hi there,

My name's Seri from AliExpress Reviews - Photo Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Photo Reviews Support Team

July 20, 2021

Great assistance. Easy and to the point. Answered all my questions in a timely manner I would definitely suggest them.

StandByLoyalty
United States
2 months using the app
FireApps replied July 20, 2021

Hi Joseph,

This is Erica from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

August 10, 2019

It's helpful to add reviews from AliExpress to our shopify web easly. I love it. There are buttons to make it easy

FastlyStore
Spain
2 months using the app
February 23, 2021

its a cool app, the service is very good and polite. think you very much for the help and the improvements on my store

FitFoxShop
Netherlands
2 months using the app
FireApps replied February 24, 2021

Hi there,

Here's Carla from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Carla
Ali Reviews - Product Reviews Support Team

September 17, 2022

I received instant live chat support from AliReviews right after I've signed up for the essentials pack. They were super kind and helpful. Definitely recommend.

Hustlent
United States
2 months using the app
May 12, 2022

great app,supporters are really nice,they are always willing to help,i would recommend this to my friend

Pandara Store
Vietnam
2 months using the app
FireApps replied May 13, 2022

Hi Nguyen,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

August 7, 2021

i start to use it by yestertday and using on my 2 stores and happy so far highly reccomended and love to see new feautures while connect

BuyMaster Store
United Kingdom
2 months using the app
FireApps replied August 9, 2021

Hi Gokhan,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited October 12, 2019

I like this App its work so fine and the support team are Awesome
I recommend it for any business

Tretogo
Jordan
2 months using the app
June 14, 2022

Neville is echt een topper snelle reactie tijd en heeft me geholpen met alles wat ik vroeg! Kan hem iedereen aanraden

SkyLuxe.nl
Netherlands
2 months using the app
FireApps replied June 15, 2022

Hi Jeroen,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

December 2, 2020

Amazing app along with great customer support. Lisa was very helpful in reaching out constantly and getting the app to work how we want it very quickly. Def Recommend!

Altum Wear
United States
2 months using the app
FireApps replied December 2, 2020

Hi there,

Here's Phelim from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelim
Ali Reviews - Product Reviews Support Team