Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

Edited April 28, 2021

It's a very good application, I like it so much, You can automatically import the reviews of the aliexpress into this app and i encountered a lot of problems in the process of using it, all Jennifer helped me to solve.

White dolphin vacuum
United Kingdom
18 days using the app
FireApps replied April 28, 2021

Hi 嘉宁 陈,

I'm Bethany from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Bethany
Ali Reviews - Product Reviews Support Team

September 22, 2022

Pauline was super helpful to me as I didn't know how to work around the app, great support and amazing communication

TikTok Holygrail
United Kingdom
18 days using the app
FireApps replied September 23, 2022

Hi Mohamed,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

June 14, 2019

I used this app and it very helpful. I like it. Thank you very much for your job. I had a trial period and now I decide to buy a plan.

LEVIZ4you
United Kingdom
18 days using the app
October 15, 2021

This app is literally the best thing on Shopify. Most important, Andy is awesome he helped me to resolve my problem OUTSTANDING!

Traverco
Netherlands
Over 1 year using the app
FireApps replied October 19, 2021

Hi Donovan,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

May 22, 2022

La comunicadora me oriento mucho, muy buena su ayuda eficiente atenta sin ella no lo podria haber mejorado

Adecalott
Chile
18 days using the app
FireApps replied May 24, 2022

Hi Maria,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

September 19, 2021

i 've got a problem and they helped me out very fast, i couln't display my reviews on my shop for some reasons but they made it show up on my website.

Cooktrick
France
18 days using the app
FireApps replied September 22, 2021

Hi Christie,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

May 18, 2020

When you sell something customers ask "are they anyone to buy it?" so its very helpful when you have a product on your site like Muffin. She just sincere and helpful too. She gave quick response my dumb questions so i congratulate you because you are so patient and she save me from my hands!!

ReadyForSummer
United States
18 days using the app
FireApps replied October 7, 2020

October 7, 2020
Hi there,

This is Andy from Ali Reviews - Review Importer Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Review Importer Support Team

Edited July 19, 2021

The app itself has really great features but the speed of changes in the app is overwhelming: the administrator changed the setting overnight (literally) and now the starter 10 EUR plan has become completely useless! You cannot do anything anymore unless you have a 20 EUR plan... The customer service is however outstanding (therefore 4 star instead of 1), Raymond and Lisa have been very helpful to solve my issue with importing bulk reviews from Oberlo and although it took some time, Raymond was extremely polite and was there until the problem was resolved. Very happy with such pleasant service from an app provider! Thank you

attire picks
United States
Over 1 year using the app
FireApps replied July 19, 2021

Hi Yana,

I'm Patrick from Ali Reviews - Product Reviews Customer Support Team. Please accept my deepest apologies for this inconvenience caused.

First of all, through your case because of the limit of your plan as Starter you cannot edit review, in case you want to do it, please upgrade to higher plan as Essential. With Essential plan, you not only edit your review but also get more useful functions such as Advanced Customization, Personalized Review Displays, especially Dynamic Review of Abandonned Cart which is the most unique function in the market — Reduce Cart Abandonment Rate by showing reviews from products added to shopping cart.

Secondly you are meeting trouble with imported review from Oberlo, my colleague has sent you a follow-up email, please let them know if you need further support.

Looking forward to hearing from you soon.

Best Regards
Patrick
Ali Reviews - Product Reviews Support Team

February 5, 2021

Lisa integrated everything for me while I was still uploading all my content! she was so fast and efficient! Thank you again Lisa it looks so much better now!

R-DOC Aromatherapy
Australia
18 days using the app
FireApps replied February 5, 2021

Hi there,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

November 18, 2022

muito bom o serviço de atendimento ao cliente, realmente um dos melhores suportes que ja vi na vida

Brava Shopping
Brazil
Over 1 year using the app
FireApps replied November 21, 2022

Hi Caetano,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce