Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 28, 2019

Buena app; tuve problemas al momento de utilizar la app, pero el soporte ténico(Raymond) lo solucionó.

Darydy
Peru
2 months using the app
December 24, 2020

Nice application, I advise you to use it.
The support service is excellent. They promptly identified shortcomings in my work and helped fix them) Definitely 5 *

Imtrendier
United States
2 months using the app
FireApps replied December 24, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

January 4, 2023

adds a great touch to your page to boost confidence w customers and the support is very helpful! thanks

diamonddepot
Canada
2 months using the app
FireApps replied January 9, 2023

Hi Zainab,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

April 1, 2018

Very easy, great app, I recommend to anyone that is just starting out.

Laylas Fun Socks
United States
2 months using the app
March 8, 2018

Great app! The only critique id say is they need to tell you how exactly get these reviews onto your website, I had to edit some code and it took a little bit of research and time before it was working. If they could have that more out in the open as far as how to do that then this app would be a breeze!

The Accessory Secret
United States
2 months using the app
October 23, 2020

Anna SophiaI had a problem with the HTML code of the application and the support team helped me very quickly. Anna Sophia took care of me very well.

Wezyl
United Kingdom
2 months using the app
FireApps replied October 23, 2020

Hi there,

This is Brian from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews - Product Reviews Support Team

Edited January 4, 2022

Great app, the customer support is the best among other shopify apps, I really love to use this app

PrivateBabiesClub
France
2 months using the app
FireApps replied January 5, 2022

Hi Oka,

I'm Keva from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

February 11, 2022

Everything went great. The support helped me immediately and adapted my changes. Gladly again. Clear recommendation.

Metal-Fever - Die schönste Wanddekoration für dich.
Germany
2 months using the app
FireApps replied February 14, 2022

Hi Matthias,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

November 7, 2022

Great customer service. Everything worked fine for me. Little suggestion, it would be awesome if there is an option to attach images in review request emails, that would help a lot to collect.

MegaBuy
Pakistan
2 months using the app
FireApps replied November 8, 2022

Hi Sidra,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

February 28, 2022

This software is very easy to use, and the customer is very professional, and it helped me solve the problem at once.

Laurels.shop
United States
2 months using the app
FireApps replied March 1, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team