Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

June 29, 2020

The app has helped me add ads on to my shopify website really easily with instructions provided within the app.

KOZY AESTHETICS
Canada
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review with Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

November 21, 2019

I have been testing out at least 10 different Reviews importer app and so far this is the best.
If we can import more than 1,500 reviews, that will be great.
Other than that, the app works flawlessly and the customer support is top-notch.
Andy not only tried to support, he kept following with me to make sure I got my problem solved.
If you are looking for an app to import reviews, I totally recommend this app!

Nami Collection
Australia
About 2 months using the app
FireApps replied November 21, 2019

Hi Jack,

My name is Johnson from FireApps Customer Support team, and thanks for your feedback.

We really appreciate your opinion for developing our app in a good way. I will note this request, and bring it to our Business Development team to consider in our future release.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Regards,
Johnson

April 14, 2018

the app i great im using it all the time since i started shopify

Modern Flashlights
Iceland
About 2 months using the app
July 15, 2022

I like this software very much. Every time I encounter difficulties, the staff will patiently solve it

CASEHZ
Italy
About 2 months using the app
FireApps replied August 15, 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

December 5, 2017

I had a technical issue with my theme that causes the review stars to disappear. I requested for help and they fixed it in no-time! I'm impressed!

Studiolanna
United States
About 2 months using the app
November 11, 2022

me atiendo Molly un agente muy amable! es una gran aplicacion y tienen un gran servicio al cliente, solucionaron mi problema al instante

OKACHI
United States
About 2 months using the app
FireApps replied November 15, 2022

Hi Sebastian,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

January 6, 2018

Great App, saves plenty of time !

Aflerio
Canada
About 2 months using the app
September 19, 2021

I am using the app to add product reviews for AliExpress. Awesome! So easy and legitimizes your product, especially if you are starting a new store.

Beyond Bag Boutique
United States
About 2 months using the app
FireApps replied September 22, 2021

Hi Charlene,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

Edited May 20, 2020

Very good service, i like it. I think the app can help me sell more . Thank you Ali reviews Aliexpress . Thank you mr Petey for support my store

La RoSa
Japan
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

This is Johnson from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - AliExpress Reviews Support Team

February 21, 2021

It is a useful App. I am going to use it in my store for a long time. Easy and quick import the reviews with no mistake.

likes elements
China
About 2 months using the app
FireApps replied February 21, 2021

Hi there,

Here's Galvin from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Galvin
Ali Reviews - Product Reviews Support Team