Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

July 18, 2022

I am not surprised why App's review 5 stars. I would even give 10 because of customer service. Mine was provided by Neville.

Brick Tik It
Canada
About 2 months using the app
FireApps replied August 15, 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

December 9, 2022

Its a good app, very helpful customer service, they're always online and helped me with my store, thanks

lovemybum
United Kingdom
About 2 months using the app
FireApps replied December 15, 2022

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

November 10, 2022

Just installed the app and it's amazing the customer support team is really great and helpful, they reviewed my store and point out problems, and resolved themselves which I didn't know about before.

Tickles and Toes
United Kingdom
About 2 months using the app
FireApps replied November 15, 2022

Hi Umer,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

November 12, 2022

Really great and wonderful customer service experience. Helpful and attentive. Very polite and kind when providing advice or guides.

pawfecthappypets
United States
About 2 months using the app
FireApps replied November 15, 2022

Hi Mari,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

November 16, 2017

Very good apps but a little bit too long to put product

Ntformation
Switzerland
About 2 months using the app
September 1, 2022

awesome staff. nothing is too hard. highly recommend. scarlett did an amazing job and went above and beyond to assist me.

EmbraceMeSportsSet
Australia
About 2 months using the app
November 30, 2022

Customer support 10/10, reached out and asked to setup the entire app for me. Great support. Reputable.

RADIANT
Canada
About 2 months using the app
FireApps replied December 1, 2022

Hi Logan,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

Edited May 6, 2021

Customer support helped me customize and install the app into my store, and it works as I had wished. Thank you, Jennifer.

earlyelk
Romania
About 2 months using the app
FireApps replied May 7, 2021

Hi Eduard,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

February 24, 2021

Customer Service is awesome! They responded in a jiffy and allowed me to go on my day working! Keep up the good work!

redmion
China
About 2 months using the app
FireApps replied February 25, 2021

Hi there,

Here's Rose from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Rose
Ali Reviews - Product Reviews Support Team

September 8, 2019

Great app, works really well and does everything properly. Would reccoemned to everyone, give it a crack

True Love Shopping
Australia
About 2 months using the app