Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

October 30, 2022

Lee was very helpful. Only just installed it but great so far. They even give you suggestions on how to improve and make those improvements for you!

Clooterz
United Kingdom
About 2 months using the app
FireApps replied November 1, 2022

Hi Bethani,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 3, 2022

I like this app because you can do a lot on it, and you can also get someone to help you if you don't know what your doing.

EXCELSIOR LIGHTS
United Kingdom
About 2 months using the app
FireApps replied February 6, 2022

Hi there,

I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team

September 2, 2020

mi piace tanto e un app che funziona benissimo ,mi piace utilizare questa app nel mio sito ,e ringrazio tutto lo staf che ha relizato questa app

SIMOFASS
Italy
About 2 months using the app
FireApps replied October 1, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited August 10, 2020

I had some issues, and I was helped right away!! They went into my page to help, very appreciative!!!

sevenexe
Switzerland
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

November 5, 2020

One of the best apps for reviews. Customer support is very active, I had a little issue about editing reviews, but Andy from Customer support helped me a lot, now everything is all right. Really recommend this app. Keep up the good work guys!

Ahrimo
Romania
About 2 months using the app
FireApps replied November 5, 2020

Hi there,

My name's Carlos from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Carlos
Ali Reviews - Product Reviews Support Team

Edited March 2, 2021

This app is beyond amazing and the support team is just above expectations, I highly recommend this app. They don't just sell you great service but they took the time to check my store and actually help to make it better which I really appreciate.

Prince Shops
Saudi Arabia
About 2 months using the app
FireApps replied January 24, 2021

Hi there,

Here's Charles from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

July 1, 2022

Me gusto la atencion, de lo que hacen, como ayudan a usarlo y en las traducciones, siempre me ayudan

Rustore.cl
Chile
About 2 months using the app
FireApps replied July 3, 2022

Hi Jhonathan,

I'm Keva. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

November 2, 2022

i aint gone lie i enjoyed yall helping me with the review breakdown, aint know what i was doing at first but now i know.

Evolve
United States
About 2 months using the app
FireApps replied November 4, 2022

Hi Jabari,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

September 19, 2022

Great customer service, would recommend this app to everyone looking for quick and easy review imports

Slides Footwear
New Zealand
About 2 months using the app
FireApps replied September 22, 2022

Hi Dyllan,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

October 1, 2018

Tremendous app. Necessary and affordable for new stores. Definitely worth the money! Customer support is great too.

Heft
United Kingdom
About 2 months using the app