Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

December 14, 2017

could use a longer free trial but good app just started

Twofourseven Supply
United States
About 2 months using the app
February 1, 2021

Helped me with everything I needed. always responding. always kind. always fast. Always professional

Zhopinfy
Sweden
About 2 months using the app
FireApps replied February 1, 2021

Hi there,

My name's David from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
David
Ali Reviews - Product Reviews Support Team

Edited May 28, 2020

This app does wonders in terms of creating social proof and trust. Depending on your theme, you might face certain issues like I have. So I approached one of customer service officer (Seri), she has be one of the fast staff I have approached during my time using this app. Solving my issue within a couple of minutes, furthermor she's very polite and helpful. Definitely a thumbs up!

ColdBoo
Singapore
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

January 12, 2023

me gusto mucho la ayuda q me dieron los de soporte son muy buenos ayudandote con la aplicacion y te facilitan la vida bastante

ElectricThings
Spain
About 2 months using the app
FireApps replied January 13, 2023

Hi Naid,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 12, 2017

Perfect application for marketing, easy to use

Arisluxury
United States
About 2 months using the app
April 25, 2020

Very nice Apps, I use it for reassuring my customers and it works ! I advise you to download this application. And the Assistance service is very professional and giving some good suggestions to help.

matchyfind
France
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

August 23, 2018

MARAVILHOSO, estou muito feliz por esse app existir

Sant S 96
Brazil
About 2 months using the app
Edited May 21, 2020

The best review app ever, the most customizable and easy friendly interface. Little laggy but compared to Loox, way more free stuff you get for a BASIC. i mean this thing charges for 100 products as many reviews as you want, unlike Loox does 20 reviews per unlimited products. Yes you have to copy and paste the code for some stuff to work, but hey for the price and everything they offer, its a Winner. Thank you guys.

Ezzyby
United States
About 2 months using the app
FireApps replied May 24, 2020

Hello Maksym,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback.

Normally, the reviews will take 3 - 5 seconds to load, so it might appear after the site content, the reason is to not slow down the whole web loading speed.

However, we will check our server again to make sure the reviews load stably.

Besides, about the coding, if you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Kate

December 8, 2020

its a great app and easy to use tutorials are great AM ABLE TO GET THE REVIEW that I want and am hopepul to get the some customers Thanks

bezugezu
United States
About 2 months using the app
FireApps replied December 8, 2020

Hi there,

My name's Zachary from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Zachary
Ali Reviews - Product Reviews Support Team

February 1, 2018

it's really good i request for the new store.

Deals Nice Com
Martinique
About 2 months using the app