Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

June 23, 2020

It is a scam. It always behave differently for reviews count. Now I got funny reply that historical imports will also get counted even if you delete reviews or that product itself. It is a clear cheating. Now they are not responding to my chat. I am deleting this app and better switch to cheaper and reliable one.

Smart Tech
India
6 months using the app
FireApps replied June 29, 2020

Hi Saeed,

Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to your store.

Related to your concern, we did a change in our strategy plan last year which reduced limitation of imported product reviews, but gave more new great functions.

Although this change has been considered carefully by our Development team and informed clearly to all customers before publishing, we understand that it could make some confusion.

For your case, you were in Essential plan with the total number of imported products, maximum 500. You mentioned that "it is plan limit of 500 products exhausted whereas i have total 179 products and around 120 with reviews imported", so may I know whether you have seen the announcement of reaching limit pop-up?

I am looking forward to hearing from you soon.

Best Regards
Raymond

June 10, 2022

Application au top, Service client très réactif. Je recommande vivement l'application
Jai pas eu le temps de parcourir l'app en intégralité mais je remercie Neville pour son aide

Notapax™
United Kingdom
7 days using the app
FireApps replied June 12, 2022

Hi AYENI,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

Edited April 11, 2022

great customer support i was mad but they help you to resolve any problem with so much patience and professionalism i'm happy now everything works perfectly

urbanphonecases
France
7 months using the app
FireApps replied April 13, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

August 11, 2022

Excelente, estava com um problema no código do tema que nãso deixava a as avaliações aparecerem e eles me ajudaram na hora. Estou muito grata.

Lojas Anna Luh
Brazil
7 days using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

December 15, 2022

Great support and customer assistance thank you for your walkthrough and help specially from wilson .

shelf.grabber.store
United Kingdom
7 months using the app
FireApps replied December 16, 2022

Hi Karim,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

May 21, 2022

ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

NG Shopp
Brazil
7 days using the app
FireApps replied May 23, 2022

Hi IGOR,

Here's Kyle. Thank you so much for your rating

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

October 28, 2017

It is amazing how seamless the app works

Vital Trends Shop
United States
7 days using the app
Edited May 3, 2022

One of the best apps I have ever used
The services they offer are more than you can ask for They are very friendly and kind

Denis Mocan Primal Instinct
Germany
7 days using the app
FireApps replied May 5, 2022

Hi Denis,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

June 30, 2020

App is far to expensive for what it does. There are similar apps that are half the price that allow you to import other platform reviews also. Not worth $19.99 a month.save your time and don't download

Commanda
Canada
6 months using the app
FireApps replied July 2, 2020

Hi Tony,

Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to you.

First of all, currently we are not supporting to importer reviews from other sources than AliExpress. Thus, I would like to send your Feature request to our Business Development team to consider in our future release.

Besides, with Essential plan ($19.99/month) which you are using, we are offering many great functions such as bulk import via Ali Order or Oberlo in one-click, Email Campaign, Ali Reviews pops, especially importing review from CSV, etc. For more detail can be found here: https://help.fireapps.io/en/articles/3526382-which-plans-are-ali-reviews-offering

Moreover, if you want to use cheaper plan, we have Starter plan at $9.99/month only available for you. Note that few functions existing in Essential will not be available in Starter plan.

Should you need any further help from us, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Raymond

February 26, 2020

Absolutely love Ali Reviews. I've had problems getting the app to work with my theme and Muffin has helped me every time! Muffin is incredible. She always responds in a timely manner and most importantly always gets the job done! Thanks a mil

The Jewelry Ville
United States
7 months using the app