Reviews (14,396)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through authentic and verified reviews. It features a user-friendly interface with extensive customization options, allowing easy integration with store themes. The review importing function from platforms like AliExpress and Amazon is particularly valued for its efficiency. Customer support is often highlighted for its responsiveness and helpfulness in resolving issues and optimizing app usage. The automated updates that distinguish between verified and unverified reviews help maintain the credibility of the content. Merchants also appreciate the easy setup and seamless Shopify integration, making it accessible for those with limited technical skills.

March 22, 2022

This is byfar the best company and greatest customer service experience I have ever received. They were very well aware of the issues that were related to my website within a few minutes of me downloading the app. Not only that, they even volunteered to help fix the issues. Thank You!

sweetserenitydolls
United States
About 1 month using the app
FireApps replied March 24, 2022

Hi Latoya,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

December 27, 2022

The support is great. I had a very good experience with Dante and Flora. I really enjoy using Ali Reviews!

Cleanthy
Denmark
About 1 month using the app
FireApps replied December 27, 2022

Hi there,

Here's Fiona from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

January 22, 2021

Très bon service après vente andy ma énormément aider merci encore à lui. Un petit bémol peut être trouver le moyen d'alléger le code de l'application...

relax-star
France
About 1 month using the app
FireApps replied January 23, 2021

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

November 19, 2020

五星好评,他帮助了我,感谢,这款软件很好用,真实太棒了。超级无敌满意。很棒很棒很棒,会一直用下去。超级无敌满意。很棒很棒很棒,会一直用下去。超级无敌满意。很棒很棒很棒,会一直用下去。超级无敌满意。很棒很棒很棒,会一直用下去。

Stylelivin Decor
Singapore
About 1 month using the app
FireApps replied November 19, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

December 31, 2022

Honestly, I had a great experience with the Shopify customer service. A lady named Rosa helped me installing Ali Reviews. 10 out of 10 service!

From Me To You
Canada
About 1 month using the app
FireApps replied January 3, 2023

Hi Valda,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

July 10, 2023

totally would recommend. whenever I'm at a road block I can get adequate assistance to help provide me with the necessary solutions!!!!

Snipz
United States
About 1 month using the app
FireApps replied July 12, 2023

Hi there,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

Edited May 7, 2020

I must say, wonderful app and the customer service is superb! The idea is amazing and it's legit because the reviews are real. I love it and want to be a partner!!! Telling my friends...

The Shopping Place
United States
About 1 month using the app
FireApps replied May 7, 2020

Hello Jaelin,

Here's Kate from FireApps Ali Reviews Support Team, and thank you so much for your nice feedback.

I would like to inform you that we are still offering an Affiliate program at https://affiliate.fireapps.io/, so if you are interested in it, please feel free to refer our app to your friends, and you will get commissions accordingly.

More details can be found here: https://help.fireapps.io/en/collections/1778184-affiliate

Look forward to hearing from you.

Regards,
Kate

February 13, 2023

App is perfect, I'm 100% sure that it will help me a lot in the working process. Special thanks to Eloise from support!

Shovver
Lithuania
About 1 month using the app
FireApps replied February 14, 2023

Hi Nikita,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

August 9, 2021

Simple and understandable app which makes it great for use. Responsible customer service which helped to solve my website problems very quickly!

Minkelsa
Netherlands
About 1 month using the app
FireApps replied August 10, 2021

Hi Isfandior,

Here's Bertram from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bertram
Ali Reviews - Product Reviews Support Team

Edited February 27, 2021

The dashboard is simple to use and customer service response time is great and very helpful. I use the app to help establish credibility with my products as a new store. It makes my site look that much better!

BossLadyCulture
United States
About 1 month using the app
FireApps replied February 27, 2021

Hi there,

I'm Asher from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Asher
Ali Reviews - Product Reviews Support Team