Reviews (14,396)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through authentic and verified reviews. It features a user-friendly interface with extensive customization options, allowing easy integration with store themes. The review importing function from platforms like AliExpress and Amazon is particularly valued for its efficiency. Customer support is often highlighted for its responsiveness and helpfulness in resolving issues and optimizing app usage. The automated updates that distinguish between verified and unverified reviews help maintain the credibility of the content. Merchants also appreciate the easy setup and seamless Shopify integration, making it accessible for those with limited technical skills.

May 5, 2021

the application works really well, customer service is great and very helpful, besides they provide you more than one communication method

lunivera
Russia
About 1 month using the app
FireApps replied May 6, 2021

Hi Ahmad,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

April 22, 2020

Trenditic
United States
About 1 month using the app
Edited July 28, 2020

The App Is Super Comfortable, I Had Some Problems With Adding The Snippet To The Home Page, I Asked For Help And In Few Seconds Lisa Helped Me To Fix My Problem. Great Service!
+ The Support Helped Me Few More Times And It Was Super Quick And Efficient!

shop-gym-Jam
Israel
About 1 month using the app
FireApps replied October 2, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

October 19, 2020

The customer service is beyond expectations. I've never seen a live agent reach out and ask if I need help, which of course I did.

HolyLust
Canada
About 1 month using the app
FireApps replied October 19, 2020

Hi there,

Here's Alan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alan
Ali Reviews - Product Reviews Support Team

December 11, 2022

Lee is simply the best, and extremely supportive, he helped me with absolutely everything!!! I've just had the best experience ever.

A Girl Store
Brazil
About 1 month using the app
FireApps replied December 16, 2022

Hi Luiz,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

January 15, 2023

Happy with the services I received so far. Arian was super helpful. The services I received were quick and efficient. Hence I give the team 5 out of 5.

CharisCross
United States
About 1 month using the app
FireApps replied January 16, 2023

Hi Liz,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

September 22, 2020

Excellent, make the life easier and allow to not wast time writting reviews like on looks. Thank you for your work

justwatch0
France
About 1 month using the app
FireApps replied September 30, 2020

Hi there,

Here's Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

November 3, 2018

This App is great, when You enter in an Online Store reviews are very important, You may have an excellent Product but without reviews You will not sell it and if You do is going to take some Time; that is the reason why this Add is very Important and Helpful

CHILDREN TREASURE
United States
About 1 month using the app
September 9, 2023

Vani was very helpful in getting my reviews setup and looking great on my store. Thanks Vani!

Denise Jaden Books
Canada
About 1 month using the app
FireApps replied September 12, 2023

Hi Denise,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

April 30, 2021

I installed it today to test it and soon I was received by the support that helped me to configure everything for me. This was a good surprise. And in addition, AliReviews is comparatively far superior to competitors in everything. I made some comparisons and this is really the best from my point of view.

Shop Lelis
Brazil
About 1 month using the app
FireApps replied May 2, 2021

Hi João,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team