Ali Reviews ‑ Product Reviews
Reviews (14,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through authentic and verified reviews. It features a user-friendly interface with extensive customization options, allowing easy integration with store themes. The review importing function from platforms like AliExpress and Amazon is particularly valued for its efficiency. Customer support is often highlighted for its responsiveness and helpfulness in resolving issues and optimizing app usage. The automated updates that distinguish between verified and unverified reviews help maintain the credibility of the content. Merchants also appreciate the easy setup and seamless Shopify integration, making it accessible for those with limited technical skills.
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best Customer service ever
Hi Michael,
Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews by OneCommerce
Fantastic. Would be good to automate using the aliexpress ID added as a meta field, but otherwise a fantastic app
Hi Mark,
Here's Petey from FireApps Customer Support team, and thanks for your feedback.
Regarding to your concern, can you please let us know clearer about your purpose of using meta field?
I also sent you a separated email to following up easier and support you better.
Look forward to hearing from you soonest.
Best Regards,
Petey -
Ali Reviews is perfect if you work exclusively with Ali Express which is fine for some. I found over time that to be limiting. The App itself works well, easy to set up. Support is good yet challenging as the it is really not set up for NA time zone support so you have to wait several hours for a response. However, the need for support is limited since it is really easy to set up and use.
The reason for the 3 stars is because again, for my purposes it is limiting additionally many of the reviews I couldn't use as the reviews were not about products but about suppliers. I suggest the system help to filter those so customers don't waste time sifting through those.
Hello Gloria,
I'm Kate from FireApps Customer Support Team, and thank you for your feedback
As we discussed via live chat, exporting reviews to CSV file is not supported yet, and I will let our Business Development team know about your request.
Should you need more support, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Regards,
Kate
the worst customer cares ever . not professional at all they don't have enough knowledge for a small issue more than 26 emails and 6 days until now no solve. other issues take too long to replay back and at the end, the app charges me twice at the same month.
the app needs work to be good no rate in reviews page, no bulk edit or deletes, no multi choose.
Atendimento super profissional, rápido e cordial.
Obtive resposta em todas as dúvidas e solução Obrigada
Hi Maria,
Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
Usando la aplicacion de ali reviews fui muy bien atendido por arian! me ayudo n todo momento con todo lo que necesite, contesto rapido y hiso su trabajo de forma eficaz. Muchas gracias por la excelente atencion!
Hi Ezequiel,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
Todo muy bien y muy limpio, igual el plan de 10€ des de mi punto de vista ya tendrías de poder hacerlo casi todo, igual lo único malo es que el plan de 10€ se queda un poco justo. Por eso tengo de usar el plan de casi 20€ que des de mi punto de vista es un poco caro.
Si que es verdad que todas las reviews se ven super limpias en mi página web y muy bonitas.
Hi there,
This is Bernice. Thanks for your feedback about our app
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Bernice
Ali Reviews - Product Reviews Support Team
Ali Reviews is great. The app has everything you need to get reviews from ali express and lets you customize the design. The customer service is also great.
Hi there,
Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Ali Reviews - Product Reviews Support Team
Its excellent!! It does exactly what is supposed to do and it is very easy to use definetely recommend it. Also great customer support.
Hi Kostas,
I'm Richard. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team
Very good app, everything is easy to set up and anytime there is a problem the support is very helpful resolving it. Greatly recommend
Hi Henrique,
Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team