Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,660)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They praise the responsive customer support and the customization options that align with their store's branding. Features like AI-driven product review matching and the ability to import reviews from AliExpress and Amazon enhance customer trust and boost sales, making it a valuable tool for improving store credibility and customer conversion rates.

February 5, 2023

At the beginning i had some problems in this app but i sent a message to customer service from there i contacted someone which is the name was Nim she was very kindy person and she helped me a lot.

easytoolsandmore
United Kingdom
5 months using the app
FireApps replied February 8, 2023

Hi Sarkhan,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

February 25, 2023

The web customer support helper was a great asset to our company. They were friendly, efficient, and well-informed about our products and services. They took the time to listen to our customers and provide the best solutions to their problems. They were also very patient and understanding when it came to explaining our products and services in detail. We appreciate their prompt responses and willingness to help our customers. The helper was also very organized and kept track of all the tasks they completed in a timely manner. We value their dedication and hard work in providing our customers with the best experience. In addition, the helper had excellent communication skills and was able to communicate effectively with our customers. We are thankful for their assistance in providing our customers with the best support possible.

PureLife
United States
5 months using the app
FireApps replied February 28, 2023

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

August 6, 2023

I had in interface issue with my website. A support agent named Cris promptly responded in a few min and he was able to confirm that my costumers could see the ali express reviews. Great service.

Soins Pour Elle
Canada
5 months using the app
FireApps replied August 9, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

May 28, 2021

j'ai utilisé l'application alireview et j'ai vraiment trouver ca utile avec un service client réactif

Uniwordo
United Kingdom
5 months using the app
FireApps replied June 1, 2021

Hi omar,

I'm Gabriel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gabriel
Ali Reviews - Product Reviews Support Team

July 12, 2019

Easy to use app, tho I wish I could select specific reviews to add more importantly ones that are less than 5 stars to build customer trust over more realistic reviews

The Optimal Store
United States
4 months using the app
FireApps replied July 18, 2019

Hi Evan,

This is Ken from FireApps Customer Support team, and thanks for your feedback.

About your concern, at the moment, you can simply go to Import Settings >> Default Filter Settings, and unchecked all 6 options in this section. Next, reviews from 1 - 5 stars will be imported, and you can randomly Published/Unpublished reviews you would like to be shown.

I hope this might be helpful for you, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Ken

Edited March 8, 2023

Really helpful. It saves you a lot of time and the customer care chat is very responsive. Nice app to have.

Monseori
United States
5 months using the app
FireApps replied March 9, 2023

Hi Andrei,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

Edited May 17, 2023

Great app! Easy to use and figure out. Not too technical and adds just enough social proof to make the store more inviting. Affordable and definitely an app I will continue to use.

Lust N Lure
United States
5 months using the app
FireApps replied May 17, 2023

Hi Tonya,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

June 5, 2020

Worst app ever! Can't inport reviews, and asked help from support, not fixing it after 12 hours and no one respond too! Highly NOT recommend.

Simply Inspired
Hong Kong SAR
4 months using the app
FireApps replied June 11, 2020

Dear Catherine,

Here's Johnson from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

As we discussed via our live chat, there was an unexpected problem from server side which caused this issue, and it should be fixed already.

Thank you for your patience and understanding, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Best Regards,
​Johnson

February 9, 2023

i like the service that I received, the prices of these items are incredible, They are very cheap and the shipping is good

Etstore
United States
5 months using the app
FireApps replied February 14, 2023

Hi Eduardo,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

July 7, 2018

Nice app! Instructions could be a little clearer as could the differentiation between the levels of pricing before choosing one but all in all it adds social proof for free so I can't complain.

Bachelorious
United States
4 days using the app