Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,625)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by effectively displaying and managing customer reviews. It supports importing reviews from platforms like AliExpress and Amazon, boosting customer trust and conversion rates. The app is praised for its user-friendly interface, AI-driven product matching, and customization options. It also automatically updates and differentiates between verified and unverified reviews, handling large volumes of feedback efficiently. Merchants appreciate the reliable performance and responsive customer support, often mentioning support personnel by name for their personalized service.

Edited October 10, 2020

I am using this app since more than a year.
First af all, this app makes your store much slower thats for sure, so it is harder to positioning store in Google, also Google marks product pages with reviews as an error so keep that in mind. There was an inciddent where app just stop working, I do not know for how long I paid for not working app and how much money I wasted during advertasing of products without reviews so it was way less effective.
When I contacted support I spot on Andy. I accepted "collaborate" option immediately to make this done as soon as possible. I check the status of collaborant after one hour just to see "Never logged in". And then I wrote a message once again and then Andy log in immediately and fix the issue in couple of minutes. I wonder how much I would have waited if I hadn't written to him. I though this app was flawless but it is not.

SugoiKit
Poland
Almost 3 years using the app
FireApps replied October 12, 2020

Hi there,

Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry that you ain't satisfied with support service provided by one of my colleague here.

Regarding concern about the loading speed and Google issue, if it still is happening now, I am willing to check it deeper for you. Also we are having a new performance update this week, so perhaps it can satisfy your expectation.

Another problem was about the delay with support service. Please note that this may happen when there was a high volume in chat, and we are doing our best to reduce it as much as possible.

Besides, I'm proud to share with you that most of issues reported by merchants recently can be fixed within first hour which I do see in your situation too.

Thank you for your understanding, and should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io

Best Regards,
Raymond

June 21, 2018

Works amazing, quick and easy to use instructions good

Kalator
United States
About 1 month using the app
February 25, 2019

I got the app on Friday night and they were closed down on the weekends, wasn't too happy about it because I had to launch on Monday.

I have used this app before & I just needed help making the reviews work. The bad thing was I installed the app at the wrong timing, but the good news, they were VERY helpful. Fixed my problems within very few minutes and helped answered ALL of my other questions. Well, I'm very happy now though

HealthyYourSkin
Canada
About 1 month using the app
December 22, 2022

It was a bit confusing, but support spoon fed me the info i needed to start. they are very nice. I would recommend

LightIn
United States
About 1 month using the app
FireApps replied December 27, 2022

Hi Andy,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

Edited May 4, 2020

Thank you
More than wonderful site in every sense of the word
and I recommend visiting it.

Shop Vision 2030
Saudi Arabia
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

February 13, 2018

Great app. Auto importing of reviews is very easy and fast though most of the time you have to make some edits.

Aromama Essentials
Philippines
Over 2 years using the app
December 9, 2022

was helped by zenny and it was a pleasurable experience. would recommend this app to others in the future

HikariLights
Canada
About 1 month using the app
FireApps replied December 15, 2022

Hi Leroy,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

June 11, 2022

Muito bom! Ótimo app! Ajuda nas vendas e para o cliente final! Muito bom! Recomendo a todos que utilizam shopify!

tintaoleo
Brazil
About 1 month using the app
FireApps replied June 12, 2022

Hi Rubens,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

February 14, 2023

atencion al cliente expectacular. El coste para las reviews de amazon son 19,90$ al mes, lo que puede ser un poco mas alto de lo normal pero el programa es muy profesional, vale la pena si te tomas una web en serio.

Fielhogar
Spain
About 1 month using the app
FireApps replied February 14, 2023

Hi Toni,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

Edited July 4, 2017

Apps working fine. Will continue trying. Overall good.

Mallvalley
Malaysia
About 1 month using the app