Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient dropshipping management, and diverse product range. The ability to import products and reviews from AliExpress is seen as a major benefit, enhancing conversion rates. The app's pricing is deemed fair, and its 24/7 customer support is praised for its responsiveness and detailed guidance. Merchants also value the app's smooth integration with Shopify and its efficient handling of orders from various suppliers.

Edited October 28, 2020

I was frustrated when I could not process my customer order of Appfreaker supply. I reached out to the support team through the chat with us now. Razi was the agent assigned to me. He was exceptionally helpful guiding from the beginning to the end on how to process appfreaker supply order. He did not end the chat until I was able to order the items. His was very patient and I am so glad he was the one assigned to me.
The reason why I was not able to process the order was because I selected ship to Canada, which made it impossible to add the items to the cart. So, Razi explained to me that it does not matter if I change the shipping country to US since the shipping address on the checkout page will take precedence. I tried his suggestion and I was able to add the items to cart and eventually placed the order

LadMaf Supercenter
Over 1 year using the app
Edited August 23, 2019

As shopify changed polilcy.
Suppoer - Rajendra helps to fix it with fast
It's a good app with good support team

United States
Over 1 year using the app
April 10, 2018

Razi was Great!
He helped me for over an hour to figure things out
on my aliexpress account!
Thanks again Razi!

Over 1 year using the app
August 22, 2018

The app is helpful, I had issue in invoicing yet I had unbelievable super valuable support from Anuradha, not sure she or he BUT, was so helpful with proper understanding of issues and immediate support. My issue solved in less than 10 min though I was trying with Shopify direct for 2 weeks. App support is great. Thanks again ANURADHA

United States
Over 1 year using the app
March 6, 2018

Brilliant online service and support by Sai Raghav

Wild Carmela
United Kingdom
Over 1 year using the app
July 30, 2018

App works great. If there are any issues, a 24/7 support is there ready to help.
Special thanks to Razi for quickly solving my issue.


Inspot Goods
Over 1 year using the app
December 12, 2018

I had a problem with the app, I have to say the support I have got was one of a kind , specially Sai Raghav who was patient and more than helpfull deserves a Noble Prize , sitting with me early morning on Team Viewer for hours to find the mistake. Thank you Sai for your patience and thanks to the technical team-

Over 1 year using the app
October 24, 2017

great help and good customer service

United States
Over 1 year using the app
Edited August 10, 2018

I was stuck on importing my items and Rabbani did an excellent job walking me through the process. Great job Rabbani!!!!

Jaes Apparel And Merchadising
United States
Over 1 year using the app
Edited May 20, 2019

Big callout to Rabbani. Had an issue adding products but on the online chat, was helped through the process and resolved the issue easily. Having someone knowledgable makes a big difference. Thank you

Awebit Apparel
Over 1 year using the app