Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

October 22, 2019

I'm still in the trial but so far everything is great! I had quite a bunch of questions about how this works and RAZI replies me in less than 1 min and he's very helpful. My problems were solved immediately, which is perfect! Highly recommended!

Swankychics
Canada
10 days using the app
August 19, 2019

I downloaded this app needing to input 10 products to my store from Aliexpress. They have different plans ranging from the basic to enterprise. Even though I didn't need it, I selected the enterprise plan to see which features they had for my free trial. I forgot to cancel the plan until the trial was well over so I contacted their support team to request a refund. They told me that they could allow the refund and asked me to contact Shopify to process the refund. I did so, and Shopify contacted them back for approval. They then decided to conveniently deny my refund request. If you want honest customer support, these developers are sorely lacking in it.

The app itself is pretty bloated, and there is not much of a difference from the basic and enterprise plan. The UI is not really conducive to a good user experience. Please be warned that there are more customer oriented apps out there for drop shippers.

PawPrints
United States
6 months using the app
June 27, 2018

This is the easiest way to place orders on these sites! When I have a question about auto syncing my items without changing prices Anuradha was a blessing and walked me through everyhting! Love this app!

The Crimson Owl
United States
10 days using the app
September 8, 2018

Support was nice and quick. The ordering is only 'semi-automatic' so that is unfortunately, but everything else links up very nicely.

AddPop
United States
6 months using the app
January 7, 2019

App can be improved, but customer service is great. Razi helped me so much setting up the app and answering all my doubt.

EcoHeroes
United States
6 months using the app
September 28, 2018

I ENJOY THE TEACHING OF RABBANI, HE TAUGHT ME STEP BY STEP PROCEDURE. HE IS VERY HELPFUL AND VERY PATIENT....

Topshop Gen. Store
United States
9 days using the app
July 18, 2018

Great app i love it and the support from anuradha was the best i had Thanks!

Le Neutrals
Canada
9 days using the app
Edited June 9, 2020

Thanks for resolving issue. great support. fantastic, great app with own branding and shipping invoices features. look forward to see how it performs. Thanks recommended to all.

anudresses
India
9 days using the app
October 28, 2017

Very patient and super helpful!!!

Game Of Thrones Part 1
United States
9 days using the app
June 7, 2019

Sairaghav was excellent support professionally and intuitively. He was quick and concise. I really appreciate his assistance immensely.

Life4Planet.com
United States
8 days using the app