Reviews (739)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its profitability and customer satisfaction benefits, highlighting its low prices and fast shipping. Key features include one-click product importation, automated pricing rules, and the ability to import reviews from AliExpress to boost conversion rates. The user-friendly interface and effective live chat support, with staff members like Rajendra, Razi, and Sai Raghav receiving praise, make it especially useful for beginners in dropshipping.

March 13, 2017

Aliexpress Dropshipping is an amazing app. What I like about it, is how user friendly and easy to use it is; it imports Aliexpress products, which were already on the my Shopify store and includes them with the Aliexpress products, which are imported with the app; it is easy to change the price by a fixed amount or a percentage; it can also perform bulk operations on product, including a Bulk Restore function, which allows allows all Aliexpress products, to be re-pushed onto the Shopify.

I must also praise the technical support, who worked with me, almost continuously to help me with problems, I was having. Thank you so much!

Everyday Miracles Online
Ireland
8 days using the app
July 5, 2020

And Again
The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Hi Aliexpress Dropshipping Team,
On Monday I have been told that my inventory will be updated within 24H, and 2 days later nothing happen still the same problem ( 0 inventory update, lots o customers losing)
Bad Bad Bad!!!

Anndreti
United Kingdom
5 months using the app
Edited October 13, 2018

This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.

Best4Petz
Japan
5 months using the app
January 18, 2019

I just used this app for the first time and so far the customer service, Sai Raghav, was totally on point and was very easy to understand his instruction. Thank you for the great customer service

cum xplore
United States
7 days using the app
October 8, 2018

Freakin fraud app. Cancelled my subscriptions months ago, but they keep withdrawing my money from my credit cards, despite informing them many times.

wanbeone
Sweden
4 months using the app
January 12, 2019

I am very satisfied with Sai Raghav prompt and very informative answers. He was also so patient and helped me so much with my problem.
Regards
Bojko Bjelakovic

TheBestLifeDeal
Serbia
7 days using the app
August 10, 2017

Rabbani was very clear and helpful and solved my question immediately. I have no fear of making a mistake with the guidance of their excellent support. Well done!!

Chocolatebox Art Mall
United States
4 months using the app
Edited October 12, 2020

I got help from Rajendra. I had very quick replay.My issue was about shipping to UK from Appfreaker.I don`t know how we`ll go in future,but for now I`m happy.Thanks,Rajendra

SILVAMARKET
United Kingdom
7 days using the app
August 29, 2018

Easy to set up and load product in my store. A great variety of product items available. Support from Razi was helpful in walking me through ordering my first item sold.

Caribreoso Flavour Boutique
United States
4 months using the app
Edited February 27, 2019

Great and easy to use. I did run into some trouble but Rabbani was able to sort it out very quickly!

Everythingplugged
United States
7 days using the app