Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

June 28, 2020

The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Guys from "Aliexpress Dropshipping" fix all these issues with the app then come back to the market if you care about your costumers!!
I hope this will help you to go forward!!

MiSOLY
United Kingdom
3 months using the app
Edited September 23, 2020

The app provide variety of product for my store and customer service rep helps a lot her name is Rajendra very patient and helpful. I like Aliexpress but website need to update cause sometimes it's so frustrating when you keep clicking and nothing happen, but overall I am happy someone helped me.

Beauty Secret
Canada
3 months using the app
May 21, 2018

Excellent customer service, I was asking some questions to
Anuradha, who was the person resolving all my doubts and all my questions where answered, Anuradha provided me an amusing customer service and i am satisfied.

thank you !!

All In One 10
Canada
4 days using the app
Edited June 20, 2018

I love the application very good, and more for the support of support that they try to solve your doubts until the last ones, and personna that attends and that I always got to solve my doubts is Anuradha, very good person.
  I hope they continue with all of us that we need a lot of support.

Maxlen
Peru
4 days using the app
January 7, 2018

very responsive and quick. just ask them and then someone show up and will help you

Bluebirdsgroup
United States
3 months using the app
November 29, 2017

The bottom line is that the app doesn't have a great interface and is a bit clunky, but it has two vital positives:
1. Support is immediately available, and they stick around until your problem is solved or they get back to you. I've used their live chat support on two occasions, both were pleasant experiences.
2. You have complete freedom to import ANY product/sellers' products from Aliexpress. This makes it 100x better than Oberlo which limit you to only manufacturers they accept.

Conclusion: they're far from perfect but definitely worth it if you're sick of Oberlo's terrible search & listings.

So Differently
United States
3 months using the app
May 1, 2018

These ppl are HORRRRIBLEEEE.... you can NOT reach them when you need too. They do NOT answer questions directly, only give you the runaround and their tutorial videos are unclear and have no sound.

They REALLY need to work on their interface with this app and make the transition from ordering through your store a smooth one. I had numerous customers cancel order b/c once ordered on the store, was NOT able to finish the order on the app due to lack of customer service.

Until they fix the problem, try Oberlo. they have better customer service.

This app is a EASY pass !! DONT WASTE YOUR MONEY

Ladyskullz
United States
2 months using the app
Edited May 7, 2019

The chat support of this app is really great ! There is an online support for 24 hours and it is really nice and easy to use.
Thank you Sai Raghav for your help !

Sparkelous
United Arab Emirates
4 days using the app
January 20, 2019

Had 5 star support from sai raghav, easy to follow instructions an asset to ali express, i was getting imports to my site in another language but it was solved with easy to follow instructions from sai raghav

Stardust Electronic Instruments
United Kingdom
4 days using the app
January 14, 2020

The live-chat is fantastic Rabbani is excellent nd helped me a lot to set the app and answered all my questions. really helpfull, now i start to use, lets see. thanks

aphaedrashop
Spain
4 days using the app