Reviews (399)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences with features like wholesale pricing, automated discounts, and BOGO offers. They value the flexibility to tailor discounts for POS or web based on customer tags and praise the user-friendly interface. The customer support team is noted for their responsiveness and ability to implement custom solutions.

February 28, 2024

I am very pleased with the way Swati helped me to set up FREE gift on a product sale and volunteered to finish the task for me. He stayed with me 'til the end. I will definitely recommend AIOD to others. Great job.

4your NICHE only
Canada
3 months using the app
Cirkle Studio LLC replied March 1, 2024

We’re thrilled that you were satisfied with our support. Your feedback is appreciated, and we hope to be of help again soon!

February 20, 2024

I would 100% recommend this application. The author will help me solve all the problems related to this application. At the same time, this function is also very powerful.

jiayagold
Hong Kong SAR
7 months using the app
Cirkle Studio LLC replied February 21, 2024

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

January 19, 2024

does what we need it to do..
Had some issues 1st day of launch as we had set it up slightly wrong. Went onto their live chat and within 30mins it was all sorted. Quick response time and working perfectly now

Island vape UK
United Kingdom
About 2 months using the app
Cirkle Studio LLC replied March 1, 2024

We’re glad to hear you had a great experience with us. Please do not hesitate to contact me if I can be of any further assistance. Send us an email on chirag@cirklestudio.co

March 15, 2024

These people are the best and very patient! Sometimes its hard to find kindness and understanding when dealing with technology and these people are hard working and have excellent communication skills. I recommend this app and believe it will only get better! Thanks Chirag and team!

Red Bag
Canada
14 days using the app
July 1, 2024

Installed the software. Installation page wouldn't load. Spoke to someone on the chat but unfortuantely nobody was available to fix it. 2 minutes later, we noticed an order come through discounted by 10% which we did not authorise and did not setup.

Uninstalled and unimpressed.

Ormskirk Pets
United Kingdom
15 minutes using the app
Cirkle Studio LLC replied July 2, 2024

Hello Dear Admin,

Thank you for your review. Each and every review is important to us.
As I can see in your store we have to configure the app in your theme and for that I need your store access.

We already ask for the access on 2nd July 2024 but we didn't get any response from your side. Please allow me your store access to configure the app in your store theme.

December 1, 2023

Have some trouble installing the app. Been trying more than 5 apps in the market. The support response rate is pretty slow except for AIOD. Hats off to Swati who helped us resolve the issue so quickly.

RISIS
Singapore
About 1 month using the app
Edited April 27, 2024

The website setup was incredibly easy, and the tutorial videos provided a clear and straightforward. The support team's responsiveness was impressive, whenever I needed help, they were quick to respond. Thank you!

五里号 | Wu Li Hao
Singapore
3 months using the app
November 24, 2023

A very good app with excellent support. I would give a 5star but in my opinion there some more automations should be added to be perfect. But once more, function and supprt are excellent

Dagiopoulos.gr
Greece
4 months using the app
Cirkle Studio LLC replied November 25, 2023

Thanks for the honest feedback! We’re constantly striving to improve our app functions, so we’ll definitely take your suggestions into consideration.

January 24, 2024

Great app and the support is excellent and very quick. I like the chat, can reach support very quickly. Only reason for 3 stars and not 5 is because the app doesnt display the discount percentage the customer is receiving in the cart. I have asked support to add this, they said it cannot be added. I am sure it can be added with some coding so not sure if they are not bothered to do this or not. If other apps have it, you should be able to do it as well. If this feature is added, definitely a 5 star rated app.

Madspeed7B2B
United Kingdom
2 months using the app
Cirkle Studio LLC replied January 25, 2024

Hello Dear Admin,

Please check it. I configure the app based on line item in your store. There is a setting under the app settings where you can set the discount based on line item or based on subtotal.

I set it as line item and now it is display the discount on each line of the cart.
Screenshot: https://prnt.sc/9reMn_faYDgy

I hope that works for you. Let me know if you still have any question.

May 2, 2024

Great app! Easy to use. The customer support is really helpful

EN-JI
Indonesia
About 2 months using the app