Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

March 28, 2023

CedCommerce provides excellent and timely customer support, making them a reliable choice for businesses looking to sell online. Their solutions are well-regarded and have helped many businesses successfully launch and scale their e-commerce operations.

eHomey
Australia
9 days using the app
CedCommerce replied April 3, 2023

"Thank you, eHomey!

We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.

Stay Connected!

Team CedCommerce"

July 13, 2023

Their Support is great, Mannu made it really easy for us to get this going. We tried historically to get onto Amazon but the old platforms werer very archaic and complex. This makes synching your inventory easy. Thank you.

Sundance Ski and Board Shop
Canada
9 days using the app
July 18, 2022

Had a great customer experience. This team is highly qualified and so professional. I will highly recommend them.

KleanKlas
United States
9 days using the app
CedCommerce replied July 31, 2022

"Hello KleanKlas,

We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.

The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.

We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!

Please stay connected with us !!
Team CedCommerce"

April 5, 2023

The staff is very supportive & and quick redressal for everything. Especial thanks to Ms. Nupur for her proactive support
thanks Nupur. Keep it up!

Regards,

Team Loosebucket.com

LOOSEBUCKET
India
9 days using the app
CedCommerce replied April 17, 2023

"Hello Team Loosebucket.com,

Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce!!"

August 29, 2022

Very great customer service. They literally explained everything step by step. Thanks much appreciated

teecart
United States
9 days using the app
Edited January 23, 2022

My experience out of the gate with this app was horrible. I gave it one star and was going to delete it and go back to my old one. I wrote a review telling how bad my experience was. Massive amounts of old orders brought in and nothing would link or work. Since nothing would link right no orders came in or they came in with the wrong item on them. It was dong better but It is so slow to sync my quantities I got dinged on amazon because I had to cancel a order that I had no product for. If this app synced faster than it does that wouldn't have happened. I'm trying to like it but when it's costing me my metrics it's hard to.

Fuller Fabrics
United States
9 months using the app
September 14, 2023

The app wouldn't work. Whenever I hit the button to process and import my products to Amazon, it would process and then stop processing and give me no updates about errors or why it stopped. It did this for every product I tried. When I contacted support about this, they were literally no help at all. Probably the worst support I've talked to. Not only did they take so long to respond every time, but they literally explained nothing on why it didn't work and were no help. Then they told me that the only way it could be fixed was if I scheduled a meeting with them. I feel like this is completely ridiculous and I definitely do not recommend this app. Still have no idea why it didn't work and going to be looking for a different way to connect my store to Amazon.

Kura Sensei’s Sales
United States
7 months using the app
CedCommerce replied September 18, 2023

Dear Kura Sensei’s Sales,

As Amazon is a large marketplace, it has lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. Apart from this, we apologize that you haven't received the expected response from the team.

If you get back to us, we will surely help you

Look forward to serving you again !!

Team CedCommerce

July 4, 2022

I really enjoy the support that is given for this app. They are very responsive and well-mannered. I enjoy the app's ability in making listing on amazon easier.

Proof Creative
United States
8 days using the app
CedCommerce replied July 26, 2022

"Hello Proof Creative,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!"

October 12, 2023

I spent a fair bit of time when I first installed this app confused..until I was connected with Mannu from their support team. He was incredible. Every question I had he had an answer for, and was able to directly help me with my integration. Incredible customer support.

Movie Moments
Canada
8 days using the app
Edited April 3, 2023

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

Miracle Spritz
United States
7 months using the app