Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

May 25, 2023

Helped me out tremendously. Ive been stuck for days. Information provided to help me further understand the process

Crystal Connections
United States
2 days using the app
November 26, 2022

Very respectful and professional. Very Helpful and fast. I am so grateful for their help. I had no idea what I would have done without them.

Custom U
Canada
2 days using the app
CedCommerce replied December 4, 2022

"Thank you, Custom U,

We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.

Stay Connected!

Team CedCommerce"

November 13, 2023

The app is well laid out and works perfectly well with Shopify and Amazon. The highlight of the service for me has been the customer service has been spectacular. Any issue i've face they've been patient to understand the issue and get to the bottom of it. Never had this exceptional help from customer agents, such as Juhl at CedCommerce, on other platforms. A solid 5/5 rating!!

My Store
United Kingdom
2 days using the app
August 13, 2021

The support was excellent and the team is very hardworking, thank you very much for your help.
Jeorge

HydroHair
United States
2 days using the app
CedCommerce replied August 31, 2021

Hello HYDROHAIR

Thank you for sharing such golden words, as this will motivate our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!

Edited December 8, 2023

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

mypingu
Australia
About 2 months using the app
Edited June 13, 2022

Dose not keep synchronized with my Amazon. It says it published 18 of 250 products and On Amazon only 7 products are showing. I removed a laptop no longer available 3 days ago and the app shows 1 in stock and published. Even the free version of this app is to expensive considering the time cost. NO Customer support! Today I uninstall this. I wish I could uninstall this. I do Not see a way!

YardSaleCGT
United States
About 2 months using the app
March 15, 2023

I tried another Amazon Channel app originally and just could not get it to work. Not only is this app better but their tech support is far more superior! And I almost gave up on adding our products to Amazon!

Thank you for being so responsive and helpful!

TeacherShine
United States
2 days using the app
Edited September 2, 2022

Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again

Shopboxdeals
Canada
About 2 months using the app
October 25, 2023

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Triumph House of Jewels
United States
1 day using the app
August 12, 2023

Just switched over from codisto/marketplace and wish I had only done that sooner!


Back story:
I’m new to e-commerce after having spent my career working in services so far and was brought it by a small company to clean up a store that had a very messy back end and much of the store wasn’t linked, linked properly or had errors connecting products from Shopify to amazon. 

The previous software and why I switched:
Codisto was very difficult to use and not intuitive. The linking of items was overly complicated. In an age with artificial intelligence and UX designers that are readily available to make things intuitive and user friendly, this software was unreasonably difficult to you. And didn’t have quick and easy user-guides that addressed the tasks that are most common/Necessary. They do have videos but that is buried within longer videos of info not relevant to me right now.
Some of the support staff was amazing and some got hyper focused on issues that were a symptom of the problem and not the actual problem (focusing on the lack of a SKU number instead of the SKU and all my work not saving when I hit save).

THEN they were acquired by Shopify and rolled out a new version that wasn’t ready for release. Some one that was a new higher up in the company chose a date and made a demand instead of releasing a fully functional piece of software when it was ready. NOTHING WORKED. I had to put all my staff helping me clean up the store on hold. Two of the issues were escalated to DEV and no time frame was given on a fix. I lost a whole week of productivity. All of my work from the first half of the week was gone, just when I had thought that I understood the software and could finally make progress. 

So then I switched to CED!

CED:
So far the experience has been amazing. I was able to easily install the app. I connected with support on a video chat just a few hours later and they walked me through the set up, how it works and was able to get much more of our store online just by importing our Shopify store than I had been able to do in WEEKS with codisto.

The matching of items works FAR better than codisto. The support is amazing and fast, there are multiple options to connect and they will take the time to make sure to understand and address the issues instead of talk down to you as though you don’t know what you are talking about. 

I wish I had done this immediately when I began in my current role. DO NOT bang your head against the wall with codisto. I highly recommend CED. 

Shabad has been amazing working with me to correct the few issues and setting corrections that I have needed to make the transition smooth and has gone above and beyond. Thank you



An Intimate Affaire
United States
1 day using the app