Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

October 24, 2023

Excellent and responsive customer service who quickly fixed my issue.

The Diabetes Kitchen
Australia
1 day using the app
September 9, 2023

Weill ein fach ist

Haidari. Online.Store
Germany
About 1 month using the app
October 5, 2023

If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.

Ink North
United Kingdom
29 days using the app
CedCommerce replied October 18, 2023

Hello Ink North

We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.

For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.

As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.

If you get back to us, we will surely help you in the same way as we do with our all sellers.

Will look forward to serving you again !!

Team CedCommerce

December 29, 2021

I just discovered Cedcommerce and had some issues with mapping products with variants and various metal types. The support team was really helpful and managed to get it working for me in a few hours. This looks promising and hopefully, it will help streamline my business and help it grow with Amazon. Big thank you to Yogesh and Prashant!

Issyverse
United Kingdom
1 day using the app
CedCommerce replied January 3, 2022

Thank you Issyverse, We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features so that you don't need to spend hours on setting up your business on the Amazon marketplace.

The Template section reduces all your manual work. The bulk actions do not require your lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from Amazon marketplace.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

Feel free to reach out to us anytime!!
Team CedCommerce

November 7, 2023

This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.

ALZO Digital
United States
1 day using the app
June 15, 2023

I had an incredible experience with CedCommerce. Their level of customer service is truly outstanding, and their expertise is unmatched. I am absolutely thrilled and couldn't be happier with the service I received!

BRELESE
United Kingdom
1 day using the app
May 16, 2023

I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales.

From the moment I reached out to inquire about their service/product, the team was incredibly helpful and responsive. They promptly addressed all my questions and concerns, providing me with the information I needed to make an informed decision.

When it came time to utilize their service/product, I was blown away by the level of professionalism and expertise displayed by their team. They went above and beyond to ensure that my needs were met, and the end result exceeded my expectations.
I highly recommend Amazon by cedcommerce to anyone in need of their service/product. You can trust that they will deliver outstanding results and provide an experience that will leave you impressed. I will definitely be a returning customer, and I'm confident that others will have the same positive experience that I had.

Once again, a huge thank you to the entire team at cedcommerce amazon Keep up the fantastic work!

365 Nail System
United States
1 day using the app
November 9, 2022

Great interface and integration. Impeccable customer service! They guide you step-by-step and explain each section needed. I highly recommend this app!

1eyed 1der designs
United States
1 day using the app
CedCommerce replied November 21, 2022

"Hi 1eyed 1der designs, Thank you for appreciating our efforts!!

To guide & assist you, we assigned a dedicated account manager who helps you on each step, the account manager is always available with the Team via online chat, email, call, WhatsApp, Skype, or whatever you prefer for communication. We explain the flow & the procedure of the app to make you familiar with the app. We are always available to assist you and if required, we do the customization for your listings. Through videos, FAQs, and help docs we guide you so that you don't need to depend upon us and you can work independently.

Please feel free to share your requirement with us; we will surely consider that and will implement them into the app.

Stay Connected!

Team CedCommerce"

November 19, 2023

Just getting started with this app, but it seems like it has all the right functionality with a lot of potential. Customer support chat was very responsive and quick to help fix a small onboarding issue! thx

Pro Audio Center
United States
1 day using the app
May 7, 2023

The App Works and has features that can get you setup on amazon. BUT, the invasion of privacy from this app is nothing but ridiculous. They Deliberately went out of their way to get my phone number and text me with no permission and unannounced.

After contacting their live chat for some help with a minor issue, I am bombarded by their "Support Team" On WhatsApp. At first, I was extremely confused, but as time progressed their Support Team would try to spam me and sell me on their services for store optimization and upload. They even created a group chat on WhatsApp specifically for my store.

I have also noticed an uptick in crypto scam texts from WhatsApp and My US number.

STAY AWAY. Use something else.

Republicans VS Democrats
United States
24 days using the app