CedCommerce Amazon Channel

It's been a great experience working with this app versus others we have tried before. We've been on it for about 1 year. I would recommend it.

we are trying this app for the first time.impressed with their prompt service. their team has helped us link our first product to amazon

A lot of learning and not fully automated but it does the job, saves you time and allows bulk updates, provides you with this bridge to amazon and allows you to expand to new shoppers and bigger markets

I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.

The Support team is phenomenal. The fact that you can open a chat and immediately get a live person differentiates this tool amongst others. This tool have solved problems that you don't even know you have - Like a SKU for a parent of variants - Pulling in mandatory attributes that you didn't know were updated by Amazon. This tool allows you to set custom fields in your Shoipify product card and auto-map them to attributes, allowing you to SEO your listings. This means that every Shopify listing can have their own specifically SEO optimized Title, Description, Attributes, and KEYWORDS ...... for every listing!! This is unlike any other app. I have tested a dozen of them. The price point is set by how successful you are. This means you only pay if you have sales. Not like other apps that you pay on how many listings you submit (which multiply exponentially depending on variants, and number of Amz marketplaces).... Lastly, their Etsy app is also the best and most stable i have tested. If it wasn't for their Developers and Support (Shoutout to Praveen Awasthi!) I would have given up on this tool in the beginning. Just know that you need to set up the Template, and fill it with as many attributes as you can, focusing on the mandatory ones first.. Easy 5 stars.

After struggling for months we will be deleting this awful app.

#1. CS seems designed to infuriate you - they act dumb and talk in circles and willfully refuse to understand your question. Then give you infuriating answers like 'just turn it off' when you spent 20 minutes explaining that it wont let you turn it off.

#2. Do NOT use this app for listing creation, they can't even handle syncing.

#3 SO MANY bugs and limitations. They won't fix any of them. You can't control what they sync with Amazon. Want to have higher prices or different fulfillment times on AZ? Forget about it CED will force you to match Shopify. I cannot even list how many bugs there are in the software.

#3. One bug in particular. There is a setting for OOS inventory quantity (settings>product) displayed that keeps resetting itself to 999. Their default is to push 999 units to Amazon if something is OOS. If you turn it off, it turns itself on again. This is a huge booby trap - Amazon will shut your listings down if you keep cancelling mistaken orders.

The workaround that I found is you have to de-link any OOS products. Again though this is a big problem if you have 1,000 skus. Things go OOS all the time. You will need to manually de-link anything that goes OOS.

It took me weeks of yelling at them to even get them to acknowledge the problem. I don't know if it is fixed. When I tried to talk to them about it and ask if it will stay off now, they just repeat back to me what I said as if they are informing me of how it works ("when you put in "0" it resets back to "999") even though that is a bug, and talk in circles and refuse to acknowledge the problem or tell me if it will keep resetting back to "999" for OOS products or now.

App works well. Support team is quick and always helps with any issues.

Great and quick support via chat.

This was very good and educational helpful experience for me but i still need more training. Thank you very much Nupur.

My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.