Reviews (1,381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.
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My concern is fixed right away, I have previous used Marketplace Connect App, but it was messed up. But when I install Cedcommerce app and I'm happy successfully set-up with an amazing support with Mannu.
So far so good. Customer service has been helpful and concise. As long as functionality is as described, this seems like it's going to be a great addition to our shopify store. Thank you!
The team is all over the place. They keep promising results but never actually follow through. I have had to repeat myself several times, and they still do not complete the tasks.
To put this into context, I first set up with CED in February 2024, and my products are still not synced to Amazon Seller Central. It is now June, and I have had to change account managers several times. I want a full refund for the optimization and the product listing services immediately. I am not happy at all.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I was having issues with some of my syncing and i used the Whatsapp customer support. Mannu Singh helped me locate the problem and walked me through how to fix it. He was knowledgeable about the product and how to troubleshoot.
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
I have just installed the app and so far running smoothly. Customer service is far superior to most apps, getting instant responses and help during setup and implementation. Thank you Raju for all your help - I highly recommend!
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
The app is good. But their customer service is better. Mannu was so patient with me. He walked me through on how to create a template and upload my listings. Thanks for all your help man!!
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
EXCELLENT SUPPORT FROM TEAM, Support staff WAS A GREAT HELP TO US! RECCOMEND THIS CHANNEL TO ALL STORES ON SHOPIFY.
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
THANK YOU FOR YOUR HELP AND BEING PATIENT WITH ME WITH THE PROCESS TO GET MY LISTING LISTED ON AMAZON
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
This App is very easy to use but I love being able to connect to a real person for step by step help when I need it.
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce