CedCommerce Amazon Channel , 1,006 reviews

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

Do not download, moreover DO NOT pay at all. It took them 1 week and a half to post 1 item they couldnt figure out how to. I sell Jewely, it shouldnt had been that hard. I downloaded another app: Amazon by Codisto. And they helped me upload over 400 products in 2-4 days!

Beware of this company.

This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.

When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.

Horrible customer service, communication is difficult and you end up spending a lot of time reading links on how to make the corrections. I am disconnecting my store from this app. If you want to text back and forth all day and repeat yourself over and over then this is the app for you. My Amazon store has been sitting with errors for months and they keep telling me it is due to the images, my store was hooked up without any errors before I changed over to their free plan, this was not a good decision on my part.

Condescending and apathetic service. You might want to rethink this app if you're looking for customer service (and you're going to need it!)

Dose not keep synchronized with my Amazon. It says it published 18 of 250 products and On Amazon only 7 products are showing. I removed a laptop no longer available 3 days ago and the app shows 1 in stock and published. Even the free version of this app is to expensive considering the time cost. NO Customer support! Today I uninstall this. I wish I could uninstall this. I do Not see a way!

Need to update this.

The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.

Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.

The App Works and has features that can get you setup on amazon. BUT, the invasion of privacy from this app is nothing but ridiculous. They Deliberately went out of their way to get my phone number and text me with no permission and unannounced.

After contacting their live chat for some help with a minor issue, I am bombarded by their "Support Team" On WhatsApp. At first, I was extremely confused, but as time progressed their Support Team would try to spam me and sell me on their services for store optimization and upload. They even created a group chat on WhatsApp specifically for my store.

I have also noticed an uptick in crypto scam texts from WhatsApp and My US number.

STAY AWAY. Use something else.

This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!