Apliiq ‑ Print On Demand , 490 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive product range, customization features, and seamless Shopify integration. They find the automated fulfillment process and user-friendly interface helpful in managing their product catalogues. Custom brand and sizing tags are valued for enhancing brand legitimacy. The app's product quality and customer service, known for quick and effective problem-solving, are consistently praised. Merchants also commend the artwork approval process that ensures high-quality printing.
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i love the customer service kim has been such a great help with everthing
ant wait till they have track jackets and track pants for woman
great service and great product keep up the great work
I like this app. Very easy to use and any questions are answered right away. Customer service is excellent!
Great quality and their customer service team is very responsive. Our company/brand has been a partner with Apliiq for a few years now and are very pleased.
I use this app to customize the the clothing provided. I love the compatibility between the app and shopify. I would love is if there were more stylish clothing and more placements for logos/designs...In my small amount of time with this app I have had to contact customer service several times; sometimes they're speedy, some days take longer than others but Ian Gruber has provided the best customer service I've experienced!
Hey, thank you for the review, we really appreciate it. We add 1-5 new products per week, so we are always expanding the options here.
AMAZING service!!! Loving the awesome support and friendly team. We totally recommend and are extremely grateful for Apliiq!!!
Thanks for the review & we look forward to helping you grow.
I experienced excellent customer service with fast response time. Pete Lamb was very willing to work through my issue, lay out my options and resolve it quickly. The interaction turned what I thought could be a stressful situation into a very smooth solution.
Hey Local615!
We pride ourselves on our US based customer service team. All of our team members love helping our partners turn their creative energies into amazing products.
Best,
-Apliiq Squad
Extremely slow processing times. I have customers who ordered over a month ago and still have not received their products. This is very bad for business. I would not recommend using them unless you don't care about wait or processing times.
This review is from the height of the pandemic and is not representative of what partners should expect today.
so far i have customer canceling orders due to 4 weeks behind and delivery date keeps pushing out more each week, i called customer service and it sound like they're working from out of the car. Sucks cause i had high hopes and i got my name on this marketing i been doing that seem to now get a bad rep due to the lack of professionalism on Apliiq's part.
Thank you for taking the time to leave a review.
We have attempted to communicate to all partners that orders are delayed between 3 and 6 weeks, my apologies if that information didn't make it to you before getting started working with us.
We are making investments in production facilities, equipment, and team members and look forward to returning to our sub week turn time for orders.
Due to the pandemic all of our customer service team is currently working remotely, and we are the first to acknowledge that it creates some outcomes that are less than having staff in an pure office environment.
The best way to get a hold of us is via live chat on our website, where we are available M-F 9-5pm PST.
Best,
-Ian Gruber
CEO
Apliiq has been very responsive to my inquiries and they are very nice to deal with. The quality of work they do is unmatched.
Hey upTown Jerk-
We appreciate you and look forward to working with you in 2021.
Best,
The Apliiq Team
the best app i have ever used the customer service is the best all the workers there are respectful and very good listeners. Communication skills are amazing