Apliiq ‑ Print On Demand , 485 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive product range, customization features, and seamless Shopify integration. They find the automated fulfillment process and user-friendly interface helpful in managing their product catalogues. Custom brand and sizing tags are valued for enhancing brand legitimacy. The app's product quality and customer service, known for quick and effective problem-solving, are consistently praised. Merchants also commend the artwork approval process that ensures high-quality printing.
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The company itself is just so smart for private branding your clothing brand. Also with this feature you can dropship and it such a life saver. Makes the whole process automatic and easy for the designer! ALSO NOTE RUMORS of CUSTOMER SERVICE BEING BAD IS FALSE. They are just working hard to expand and become a bigger and better company.
This app is very intuitive to use. The people that make it work are very user friendly and are eager to help make things easier. I would recommend this app to anyone looking to establish a clothing brand. I couldn’t ask for a better team.
Kim and Elena are the best! Super helpful & so responsive helping with anything we need via calls & chat. Products are awesome, custom branding options fantastic. Would recommend!
Kim & Elena are the BEST, so glad you had an opportunity to connect with them. Also thank you for leaving a review.
Apliiq's entire customer service team is here to help your brand create and deliver premium apparel products. It's so much more than just a "shopify app" it's a team of people committed to helping your brand get off the ground.
SO great if your just starting out with a brand and want a professional brand feel or just want to customize pieces. Very easy to use and their team is awesome!
I paid to have a private label; however, this company does not deliver on their promises. You cannot get answers through their customer service or their owner. They just have excuses and no solutions. (the owner answers specific questions about order issues by saying, "sorry, the POD business is just not perfect"). I am not looking for perfection, just a little visibility, and support when things do not go right. A promising company, but they just do not have it together to support other businesses. I am constantly having to approve substitutions, follow up on delivery timelines, and even ask if something is ever going to be sent out. They are way overwhelmed and are not doing anything about it that makes a difference to your end customer. I get angry customers directed at me, and I have no answers because I cannot get the owner to give me solutions. They have 6 complaints with the BBB and are not accredited. Do your own research. https://www.bbb.org/us/ca/los-angeles/profile/clothing/apliiq-inc-1216-567722
Hi Shelly,
Thanks for the great feedback.
I am so sorry you are selling joggers that are currently out of stock, as we have indicated a few times via customer support.
We don't carry stock in every product at our facility and we rely on manufacturer's and distributors in certain scenarios.
When out of stock issues happen, we email our partners and let them know with recommended substitutions.
Since you are aware of this situation, you may want to stop selling those products in your store. If you continue to sell them, you will certainly have to work with your customers about how best to proceed.
My deepest apologies, but when these situations happen, we can cancel those products, substitute them, or wait for the items to be back in stock. Unfortunately, we cannot fulfill products that aren't currently in stock.
Also, we don't use the BBB, instead we ask customers to reach out to us directly so we can work to resolve any issues, like most other POD companies. ;-)
https://www.bbb.org/us/ca/chatsworth/profile/printers/printful-1216-703448
Keep spreading positive vibes & stay human,
-Ian
Since my business has been using this company it has been nothing but a transparent relationship with great customer service if you just in business and needs an ideal business partner I recommend them,
Peter Lamb is a great customer service rep, he is on top of his game answering my questions and offer solutions as well.
I used this company to start my first online store. I literally found out about them on YouTube watched a couple videos and my store was up and running in under 50 days. I love how easy it is to navigate the site, the customer service is very good and responsive! The only thing I can think of improving is a bigger selection of apparel to choose from for different seasons.
Slow service & never any communication. I have 3 orders that are all more than 30 days old, I have sent 7 (yes SEVEN) messages and have yet to receive a response to ONE. Every order that I have keeps getting pushed back. This is not a partnership, but a business that takes your money and hides. I have removed all of their products from our website and would recommend that anyone thinking of using them, look for alternative providers.
This review was left during the height of the pandemic during an eCommerce crunch and is not representative of how Apliiq does business.
Kim was so helpful today, so far my experience with them has been positive and I reached to many clothing companies, especially in my country and Apliiq has been the most positive.