Apliiq ‑ Print On Demand , 485 reviews

I had several questions so I reached out to Peter at Apliiq. He was very helpful. Being new he answered the questions I had and also advised me of things I didn't know about.

When pursuing our goal to launch our brand, a few months ago, we were novice to the world of Print on Demand and eCommerce. We were also reluctant, until we discovered the Apliiq/Shopify integration. Apliiq offers a wide range of tutorials and content, on their website, that has made us well informed users, quelling that trepidation we initially faced, when starting.

Since we began our journey, we have booked a "New Partner Introduction" and "Plan Your Next Collection" calls with Apliiq experts. In addition, we have had several live chats and corresponded with Apliiq experts via email and telephone.

The team at Apliiq has always been more than happy to assist and provide us guidance related to Apliiq; and specific topics germane to how Apliiq and Shopify interface.

In a most recent correspondence with Apliiq, I ordered a product via dropshipping. Due to the low resolution of the file, the design did not appear as expected. I reached out to Apliiq and explained the situation, and Pete from Apliiq, called me personally and offered a courtesy remake of the product design.

Pete was also gracious enough to take time and discuss the details of the artwork approval process. This was very helpful refresher.

We've also ordered "samples" through Apliiq, and the quality of the design/print and private labels have been excellent!

We look forward to continuing our business partnership with Apliiq, and are confident this partnership will continue to be successful and create successful experiences.

Thank you Apliiq for all that you do!

Most Sincerely,

Lamonte
Whatever Wear Apparel Company

Recently had a great experience with Pete from Apliiq! He was able to catch some mistakes on my part prior to printing! His attention to detail literally saved me the trouble and money.

Thank you!

So far I’ve had a great experience...the quality of my products are awesome; I just wish that the shipping time was faster. I don’t want to lose current or future customers due to the slow shipping process. Otherwise, I think does a great job!

They have many items and look very good. I emailed them twice and haven't gotten a response, which is making me semi-skeptical about moving forward with them.
3 stars for their incredible customization and options (would be ten if they had better customer service.)

Was a little upset by my orders progress but contacted customer service and Peter Lamb was very quick to sort it out as well as his responses and solved the issue. Will definitely start using Apliiq more, Thanks Peter!

Started working with this company having high hopes as I really liked their products. Unfortunately it was a huge waste of time and money. Not only do they lie about their shipping and processing times, you can also expect to get no answers on your emails and if so, then only standard responses that don't offer any help at all. I'm beyond disappointed with them.

Peter Lamb was a great help to me. I had made a mistake and he was able to get me back up and running as soon as he possibly could. The team here at Apliiq is great and I can't wait to keep working with them. Thanks everyone.

So far so good, only had one issue on site and worked with Tess on the support team to resolve the issue. She was BEYOND helpful and resolved the issue. Otherwise the products look good! Would love to see improved shipping times in the future but otherwise no compaints.

The app is not user friendly. Adding multiple variants to a product is a process. If you ever download the app and try, you'll see what I mean. I was just trying to start to make some Made in the USA products for my store with them. They offer two products only that are Made in the USA (a hoodie and a T-Shirt). I made a Hoodie with a design that looked great when creating the product but then I pushed it to my store and the mockups had half of the text blurry despite me designing the Hoodie with an image in line with the specs. I then reached out to customer service via their chat and got someone by the name of KIM. She couldn't have been more warped. She was an air head. I'm not being mean either. To put it lightly, she was the absolute worst customer service representative I have ever dealt with in the 3 years my business has been opened. Rather than address my questions, she went off on a tangent even telling me NOT to produce a lot of products at first and that their mockup images are "corny". LOL... what type of company has a worker telling fairly new customers to NOT design a lot of products and that their mockups are corny when they are blurry? Instead of saying we are working on pushing out better mockups or maybe the design is off somehow and you didn't know it and offering to walk me through how the mockups can be better, she just essentially told me to place sample orders to generate business. I said, why would I do that if they might be blurry prints. That's the whole point I reached out to them in the first place. Just terrible. Fire Kim. Get better customer service. Offer more Made in the USA products, Have a more user friendly and functional platform that actually pushes mockups to stores just as they look up on account creation. There is nothing defamatory about this. Everything I said is totally accurate and true. They went from having a customer who was going to increase business with them to completely turning me off entirely to the app/company. Good job Kim. SMH. Of course Apliq then follows up by writing an essay trying to negate all the truth I told in my review even propping up the terrible customer service agent. Unreal! I never asked for your advice about how many products to push to my store. That's the whole point. I wasn't even talking about that...scatter brained company. Sorry but that's the truth. Moving on... Maybe they will get better in a few years or something and I'll forgive, forget and try them again then but for now..not a chance.