Reviews (519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products, noting the superior fabric and vivid prints. The user-friendly interface is easy to integrate with Shopify, offering extensive customization options like private labels and various garment choices for enhanced brand personalization. Customer service is highlighted as responsive and proactive, with personalized support that aids in business management. The seamless integration automates the order-to-fulfillment process, supported by reliable fulfillment services with automated updates and tracking. Additionally, the app provides valuable educational resources to guide best practices for platform use and business enhancement.
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great distributor to work with and their quality of clothes are amazing. Would definitely recommend them.
Thanks for the quick review. We plan on adding some AMAZING new options in 2020, so stay tuned! 🚀
I made Apliiq my new printer for my brand. There was a printing error on a recent order. I brought it to the attention of Apliiq and Peter reached out to me and addressed the error immediately. For me, this was very important because I know they do care about their clients and their clients customers. I look forward to a great relationship as they help me grow my brand.
Thank you so much for leaving a review.
The Apliiq team stands behind creating premium clothing products for it's partners and their customers.
We look forward to supporting your brand,
-The Apliiq team
Their customer service team is pretty excellent to be fair (especially Erin). Still, a few quirks needed to be worked out but as far as customer service is concerned - top notch.
I LOVE PETER, his customer service was bar none. Spoke to me on the phone and helped me for an hour.
Work with these guys!
Too long, won't read version of review: Amazing customer service, great products (quality superior to other POD services), shipping/production is so far questionable, and a very bad product editor.
Their quality beats the other POD clothing options, period. The clothing Apliiq sends is simply better than others. The selection is robust and, in general, in great condition. Embroidery is clean and professional, and the prints look great. That being said, there's a couple caveats that let my rating fall to 4-Stars:
- The clothing can take a bit longer than advertised to ship. I haven't opened shop yet, but the 2 sample orders I've purchased with a total of about 15 items were both delayed without an attempt to contact me. Both times the sample orders hadn't even entered production after a couple of weeks. I realize this isn't inherently indicative of the regular customer experience, and that they have more than my order to worry about, but I can't ignore it.
- The MUCH bigger problem is the product editor. It is remarkably far behind the other 4 POD services I've product tested with. You can't type what dimensions you want your art to be, you can't zoom the product being designed for a more precise placement, and possibly the worst part is that (due in part to the lack of sizing function beyond drag/drop) if you drag-size your artwork to the min/max the space will allow, it will subsequently change the resizing values. It's like this:
* I'm setting some art I want to be 10.5 inches. If I drag all the way to either small or large, the next time I try to set it to 10.5in, the max will be 10.4, or 10.3, or some number like that. The problem is also progressive; It gets worst the more times you hit the limits. The last item I was working on lost .3in of available size, so now the variants of the product each have slightly different size artwork on the same product. It would be such a simple solution to be able to input your desired size (which is the industry norm) and the drag-sizing just feels archaic and inefficient. (You can specify what you want the true size to be with the artists, but this just seems like it's adding a step for fun).
Sorry for the paragraphs, but hopefully I communicated my stance well enough.
Thank you for leaving this review, don't worry the Apliiq team reads the entire review. 🤣
Fair point on the product customizer, but frankly, no mockup will capture the products Apliiq creates for our brand partners. It's why most fashion brands that take eCommerce seriously use real product photos. We definitely recommend using the samples to take a few real photos. The customizer gives you the ability to leave a note, so it should be simple to state the exact size you want your artwork printed or embroidered, don't worry about the estimates.
Order turn times are 3 days in LA & 4 days in PHL, as of writing. The sample orders you placed are not representative of an eCommerce order your customer will place for a few reasons:
* the first time Apliiq makes a product a real human will review your artwork to ensure it will get a good result. it adds time, but improves quality for first time purchases. there is no delay on subsequent orders, once artwork is approved.
* the more number of custom items within an order the longer it will take to make an order. Most ecommerce orders from your customers will be 1.2 items on average. Orders of this size, on average will ship faster than orders with 6-7 products, especially if all the products are new.
We will look into mock up and photography possibilities, to see what improvements can be made. 🎖
Best,
-the Apliiq team
I Must say so far so good! Customer service is excellent , a special shout out to Kim who went above and beyond to help me. Quality is on point ! Look foward to a successful buisness relationship ! Def Recommend !
This is an absolute 5 star app. I’ve been using Apliiq for a few months. Very little problems and awesome customer support! I high suggest using this app to drop ship clothing onto your Shopify.
Hey Crow Boy-
Super love your fun designs. We are proud to support your online store.
Looking forward to many sales to come,
-Your Apliiq Crew
July 10, 2020: I have been working with this app for about a month or so. I placed an order for a sample and I have yet to get it. Estimated delivery was 7/3 and today it updated to 7/24?! This happened after I sent a message and yesterday and have never heard back. Sent another message during normal business hours and still haven't heard back... I have started looking at other apps... I am very disappointed! | October 14, 2020: Just as an update, things haven't changed. The last order that went through my website with them was just delivered nearly 3 months later... Their products are a solid 5/5 stars and look amazing! But that's where the 5 stars end... Their customer service is lacking and lead times are way too long.
Only apparel print on demand provider I trust to get the job done is Apliiq. Product labeling options are so key to having professional products and nobody even comes close to what Apliiq offers. Two thumbs way up.
This is one of the best print to order apps with one of the fastest customer service personnel. Love working with Apliiq!