Reviews (512)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its high-quality products and exceptional customer service, highlighting its seamless integration with Shopify that simplifies the order to fulfillment process. They value the extensive customization options, including private labels and a variety of garment choices, which enhance brand personalization. The platform is user-friendly and ideal for newcomers to dropshipping, offering reliable fulfillment services with occasional delays. The team is proactive in resolving issues and provides educational resources to support merchant success.

March 27, 2023

Recently had a great experience with Pete from Apliiq! He was able to catch some mistakes on my part prior to printing! His attention to detail literally saved me the trouble and money.

Thank you!

SUBCLUB GRPLR
United States
About 1 month using the app
Apliiq Inc replied April 4, 2023

Thank you so much for leaving a review!

The best part about using the Apliiq app is access to the Apliiq customer service team. These folks are apparel experts and can help you with basic questions, design advice, manufacturing strategies, or ways to improve your results to get what you need. INDISPENSIBLE if you aren't a manufacturing expert!

Look forward to supporting your store,
-The Apliiq Squad

November 15, 2019

So far I’ve had a great experience...the quality of my products are awesome; I just wish that the shipping time was faster. I don’t want to lose current or future customers due to the slow shipping process. Otherwise, I think does a great job!

PGE-Tees
United States
Almost 3 years using the app
June 19, 2023

AMAZING customer service and high quality items! Highly recommend you give Apliiq a try -- you won't be disappointed!

SIRENA DESIGNS
United States
About 1 month using the app
Apliiq Inc replied June 19, 2023

Thank you so much for leaving a review!

Glad you got the opportunity to connect with our print on demand experts.

Talk more soon,
-The Apliiq Team

April 3, 2020

Peter Lamb was a great help to me. I had made a mistake and he was able to get me back up and running as soon as he possibly could. The team here at Apliiq is great and I can't wait to keep working with them. Thanks everyone.

BlueLine Clothing
United States
About 1 month using the app
October 7, 2020

Started working with this company having high hopes as I really liked their products. Unfortunately it was a huge waste of time and money. Not only do they lie about their shipping and processing times, you can also expect to get no answers on your emails and if so, then only standard responses that don't offer any help at all. I'm beyond disappointed with them.

veganfitclub
United States
About 2 years using the app
July 29, 2023

Great products, comfy threads, helpful support team. They can pretty much do anything you need, you just need to reach out and connect directly with them and they'll be responsive. Good place for POD with nice products, but make sure you stay in touch in case they have alterations or adjustments to your orders.

Rollface
United States
Over 2 years using the app
Apliiq Inc replied November 24, 2023

Thank you for leaving a review!

January 22, 2021

So far so good, only had one issue on site and worked with Tess on the support team to resolve the issue. She was BEYOND helpful and resolved the issue. Otherwise the products look good! Would love to see improved shipping times in the future but otherwise no compaints.

Eaglebrand-golf
United States
About 1 month using the app
Apliiq Inc replied February 2, 2021

Hey Eaglebrand Golf-

Thank you so much for the review. We are working to staff our new Philadelphia factory and look forward to those reduced shipping times too!

Best,
-The Apliiq Team

Edited February 3, 2021

The app is not user friendly. Adding multiple variants to a product is a process. If you ever download the app and try, you'll see what I mean. I was just trying to start to make some Made in the USA products for my store with them. They offer two products only that are Made in the USA (a hoodie and a T-Shirt). I made a Hoodie with a design that looked great when creating the product but then I pushed it to my store and the mockups had half of the text blurry despite me designing the Hoodie with an image in line with the specs. I then reached out to customer service via their chat and got someone by the name of KIM. She couldn't have been more warped. She was an air head. I'm not being mean either. To put it lightly, she was the absolute worst customer service representative I have ever dealt with in the 3 years my business has been opened. Rather than address my questions, she went off on a tangent even telling me NOT to produce a lot of products at first and that their mockup images are "corny". LOL... what type of company has a worker telling fairly new customers to NOT design a lot of products and that their mockups are corny when they are blurry? Instead of saying we are working on pushing out better mockups or maybe the design is off somehow and you didn't know it and offering to walk me through how the mockups can be better, she just essentially told me to place sample orders to generate business. I said, why would I do that if they might be blurry prints. That's the whole point I reached out to them in the first place. Just terrible. Fire Kim. Get better customer service. Offer more Made in the USA products, Have a more user friendly and functional platform that actually pushes mockups to stores just as they look up on account creation. There is nothing defamatory about this. Everything I said is totally accurate and true. They went from having a customer who was going to increase business with them to completely turning me off entirely to the app/company. Good job Kim. SMH. Of course Apliq then follows up by writing an essay trying to negate all the truth I told in my review even propping up the terrible customer service agent. Unreal! I never asked for your advice about how many products to push to my store. That's the whole point. I wasn't even talking about that...scatter brained company. Sorry but that's the truth. Moving on... Maybe they will get better in a few years or something and I'll forgive, forget and try them again then but for now..not a chance.

American Patriots Apparel
United States
Over 1 year using the app
Apliiq Inc replied February 2, 2021

Hey Steven-

Hope you are well & thank you for the feedback regarding mock up images, usability, and partner experience. We really appreciate your perspective and we completely acknowledge and understand how most other POD platforms work. We do things a little differently, with good intentions and results. I'd like to take a moment to explain further.

There are a ton of places online to create and generate mockups, but we typically recommend that our selling partners utilize real photos whenever possible. We take this reference from most traditional fashion brands and have found that it helps brands tell their stories more effectively online. Taking photos yourself is possible or working with photographers and or other influencers is also great. Great photos convert.

With regards to releasing products, we know many other providers have a "the more the merrier" type of mentality, but we recommend releasing products in small capsules, with limited variants, as it allows you to structure online marketing in a way to generate the most interest for your products and your marketing dollar. In many cases more choices equals less conversions for your store (https://www.crazyegg.com/blog/customer-choice-conversion/).

We always recommend for our brand partners to order samples prior to selling for a few reasons. It lets you check out the quality first hand to ensure you like what you see and feel before you start to sell. Samples can also be used for real photos as stated above. Lastly, unlike other platforms, we prefer to review your artwork prior to production to ensure you will get what you want. By ordering a sample we can take care of all artwork reviews to ensure everything is set for when your customers order.

We are always expanding the products we offer on the website and will look to make more made in the USA products available this year.

Lastly, terribly sorry about your interaction with Kim, as I'm sure you know, everyone can have an off day. She's been with the company for 7 years and has helped thousands of brand partners with nothing but the highest reviews. I'm certain if you give her the chance she will amaze you with her commitment to excellence and always doing what is right for our partners.

I hope this information finds you well and I wish you and American Patriots nothing but the largest success in the year to come.

God Bless,
-The Apliiq Team

January 15, 2021

I've been very pleased throughout my time using this app. The selection of apparel is awesome and customer service is always quick to respond and super helpful. The quality of the apparel is also top tier. I intend on continuing to use this app. Definitely will recommend to friends and others looking to dropship products on their sites!

V1SION Brand
United States
About 1 month using the app
March 5, 2020

Pete Lamb Looked out for me and answered all of my questions and got me set up right! Everything my company needs in one location! I appreciate you guys! IF you are starting an apparel company.. THESE ARE THE GUYS YOU NEED! Happy to help them grow as I grow!

Patriot Life Gear Inc.
United States
28 days using the app