Reviews (537)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality apparel and vibrant prints, noting the exceptional customer service and easy Shopify integration. They value the extensive customization options, including private labels, which aid in brand differentiation. The app is recognized for reliable fulfillment, consistent shipping, and effective problem resolution, contributing to business growth and enhanced brand reputation.

August 25, 2020

I contacted the support team of this terrible service !!! One of the employees started the correspondence with insults! He thought that I would not understand the meaning of this word. He called me a bastard! They do not fulfill the orders I paid for! I have been waiting for 3 months! I have screenshots of the correspondence with this * employee *. I will never use your service again! You are terrible! Because of you, I have a bad feedback as buyers did not receive orders!

nerdyroom
United States
About 3 years using the app
Apliiq Inc replied February 28, 2023

This review was left at the height of the pandemic and is not representative of how Apliiq does business.

August 3, 2021

The app is pretty intuitive and the support team is great. Pete L. was able to assist me with some tweaks to our designs and the order fulfillment has been painless thus far.

our energy company
United States
About 2 months using the app
August 19, 2020

I was so excited when I saw that they had the options for pocket shirts, hoodie liners, custom branding, and the fact that they had a timeline attached to each order..... AAAAAAAND after many many days of transferring all my products to them everything basically fell apart. Nothing is being delivered, over 2 months for something to even get shipped!!! I lost so much money and customers and my brand was hurt because of this... no answers from their team that was relevant, just random "we're doing our best"nothing practical at all! no timeline on when the issue will be fixed, and rude team!!!!!! I switched all the orders into a different provider, and the difference is insane! I don't care about selling pocket t-shirts anymore if all ill get is bad reputation. This was the most stressful time of my business, and all caused by them. DO NOT INSTALL!

Tatik
Canada
Almost 3 years using the app
Apliiq Inc replied February 28, 2023

This review was at the height of the pandemic and is not representative of how Apliiq works today.

March 18, 2021

I just got off the phone with Peter Lamb and he solved every issue I had. Apliiq has elevated all of my designs to a new level. I recommend anyone who wants to personalize their brand, use Apliiq. Peter explained everything in great detail and did what was necessary to get to the solutions.

HŪMN ['lē·ague]
United States
About 2 months using the app
Apliiq Inc replied March 25, 2021

Hey HŪMN ['lē·ague]-

Glad we got some time to speak on the phone and resolve all of your questions and concerns. We look forward to continuing to support your brand and that you appreciate all the extra branding opportunities we provide for your brand.

-The Apliiq Team

December 8, 2023

I was extremely hesitant to start doing business with Apliiq, and I also had a ton of questions. I booked a call with Pete and he was friendly, helpful, and direct. He gave me good insight as to the service they offer and how they can help me. I look forward to working with them. I recommend everyone book a call and get their questions answered before they jump, you will feel much better about your decision.

MORTAL TRIUMPH
United States
About 2 months using the app
Apliiq Inc replied December 13, 2023

Thank you so much for leaving a quick review.

We never recommend jumping into a business relationship that you are uncertain about. That's exactly Apliiq experts are available to you to answer any questions or help you address any concerns you may have. Whether it's just a get to know you, or how we can work together to plan collections, the Apliiq team is always here to help!

Best!

June 7, 2023

Amazing company and app. I couldn't recommend them more. Their customer service is unlike any I've ever experienced. They really listen to your concerns and help you out the best way they can every single time. You can tell the team there really cares about their customers! They have soo many apparel options to choose from and are always happy to submit any requests for colors and such. My experience with them has been top-notch. I wouldn't even think twice about working with them if you're wanting to start a clothing brand!

Oasis The Label
United States
About 2 months using the app
Apliiq Inc replied June 13, 2023

Thank you so much for leaving a review!

The customer service team are all apparel experts and they are happy to make recommendations, improve the product catalog, review artwork files, and genuinely help you create the products you want for your brand.

We look forward to connecting with you soon!
-The Apliiq Team

December 14, 2023

Apliq integrated with my Shopify store seamlessly. During the process of setting up my store, Apliq's customer service has been top-notch - responding to my requests instantly. I highly recommend integrating Apliq with your Shopify store!

Vibin' Apparel
United States
About 2 months using the app
Apliiq Inc replied December 21, 2023

Thank you so much for leaving your review.

Glad you found our live chat feature as a simple & easy way to connect for quick issues.

Best,
-The Apliiq Team

December 6, 2021

I just started using this app for my high quality apparel. I don't have too much experience yet, but I love the fact that they have more stylish/better quality garments than other apps. I rated 5 based on their customer service which is great. Their tech needs a bit work compared to others, but I am OK dealing with it considering their service.

NICE for Humanity
United States
About 2 months using the app
September 25, 2020

Extremely slow processing times. I have customers who ordered over a month ago and still have not received their products. This is very bad for business. I would not recommend using them unless you don't care about wait or processing times.

Sexy After Kids Boutique
United States
Over 2 years using the app
Apliiq Inc replied February 28, 2023

This review is from the height of the pandemic and is not representative of what partners should expect today.

July 29, 2020

so far i have customer canceling orders due to 4 weeks behind and delivery date keeps pushing out more each week, i called customer service and it sound like they're working from out of the car. Sucks cause i had high hopes and i got my name on this marketing i been doing that seem to now get a bad rep due to the lack of professionalism on Apliiq's part.

Li M Chi
United States
Over 2 years using the app
Apliiq Inc replied August 5, 2020

Thank you for taking the time to leave a review.

We have attempted to communicate to all partners that orders are delayed between 3 and 6 weeks, my apologies if that information didn't make it to you before getting started working with us.

We are making investments in production facilities, equipment, and team members and look forward to returning to our sub week turn time for orders.

Due to the pandemic all of our customer service team is currently working remotely, and we are the first to acknowledge that it creates some outcomes that are less than having staff in an pure office environment.

The best way to get a hold of us is via live chat on our website, where we are available M-F 9-5pm PST.

Best,
-Ian Gruber
CEO