Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product range, customization features, and private labeling. They value its smooth Shopify integration and automated fulfillment, including tracking number provision. The product quality and brand enhancement are highly praised. The customer service is noted for its promptness, helpfulness, and excellent multi-channel communication. The team's commitment to customer satisfaction, even during peak times, sets it apart from other POD services.

August 1, 2020

Totally disappointed with my order. I just received my Order which waits 15 working days. Order two t-shirts a bella canvas white and a charcoal cali crop, the latter a total disappointment because when they sent me a design for revision I communicated by chat and asked if the white areas would be white on my shirt and they said yes. This crop t-shirt is very thin and has no seam termination on the sleeves or on the bottom. The painting looks watery and poor.

Wepa PR design
United States
9 months using the app
Apliiq Inc replied August 5, 2020

Thank you so much for leaving your review.

The best way to ensure your orders are perfect is to provide us the exact file you want printed. Of course, as part of your order, we review artwork and try to fix files to get the result you are looking for, however, humans aren't perfect and there may have been an oversight here.

Glad to hear you were happy with the Bella white t shirt.

Apologies you weren't expecting a raw edge on the cali crop top, while it looks obvious to us in the product image, we can fully appreciate how you would expect a finished edge on most apparel products. The raw edge is mentioned in the product description and in the features of the product as well. If you think there is anything else we can do to make this more apparent, we'd love to hear your feedback. I have updated the features to further clarify that this is a VERY lightweight shirt, it previously mentioned it was 3.5oz, but we have provided more details here as well.

Regarding the printing, it's difficult to know what happened without seeing the print, it's possible your artwork file was not a high resolution file, which can lead to poor printing results. I do know that we consistently achieve top notch printing results with our water based, eco-friendly direct to garment printing.

Thank you again for the great feedback,
-Ian Gruber
CEO

Edited November 12, 2020

I understand they're having turnover time ratio issues but nonetheless they have very good quality worth the wait. How do I know? I'm glad you thought of asking. I'm not just a business owner using Apliiq I'm a customer of clothing apparel in general, but I get the one thing Apliiq offers at the table. It is magnificent to me personally as well as what I seek my brand to be and thats quality. From the stitching process, to the DTG (direct to garment) quality, the services offered to make the brand actually yours and standouts, and most of all its always made to order. If you know about exotic cars you know if you buy one brand new they're usually made to order for guaranteed quality control. I ordered some of my own products from them to test the entire system and process before my customers to try and better the system to allow for smooth integration for everyone who visits and orders from us. Its business in the making and on a ride I plan on being with for as long as my business will allow me to do so. Again I will admit the receiving of shipment time is not up to my liking but I do understand the process as well and the fact its a growing business like majority of us. Patience is of virtue.

Konkrete Jungle Attire
United States
8 months using the app
April 20, 2021

The customer service is great and the items they have are of great quality out of all services this place has the best DTG quality. The selection of items may not be as much as other places but it deffinetly makes up for that with the quality of the items.

Ezeattire
United States
8 months using the app
Apliiq Inc replied October 22, 2021

Thanks for writing a review. We are proud to make top quality apparel products for brands that care!

May 4, 2022

Overall I have been very impressed with the product, fulfillment, and customer support provided by Apliiq. I have noticed some supply chain issues with popular items being out of stock, but in those instances the customer support staff have been pretty good about finding workarounds and dealing with other issues. Support team is courteous, prompt and willing to do what it takes to fix issues as they arise (Kim in particular is a rock star :) ). Happy with the decision to use Apliiq.

AGHORI
United States
8 months using the app
January 29, 2020

We are working with Apliiq to drop-ship our orders and they have an amazing support team! Thank you Kim for assisting us to resolve specific order requests that needed extra attention. Thank you Peter for the guidance on product development and fulfillment. It is great to work with such a dynamic team!

MELK Clothing
United States
8 days using the app
Apliiq Inc replied February 27, 2020

Super huge CONGRATS on your massively successful clothing line launch. We are so proud of everything you have accomplished thus far and looking forward to taking it to new heights with you. 🚀

January 3, 2021

The company started off decent but has gone down hill since early 2020. The sizes arent correct and the quality is horrible. Not to mention customer service is rude and the time and cost is ridiculous. Took over 2 months to get my order and the size wasn't the correct size. Sent packages to the wrong address and takes longer thab a week to respond to emails. Chat is never available and the phone number just sends you to an auto message.

Millennium Nova
United States
8 months using the app
Edited September 5, 2019

I've worked with a ton of print on demand/dropshipping apps, this one stands out. This app is the sophistication of Printful, the wide selection of Printify, and the versatility of Skyou all rolled into one. I'll explain:

Apliiq has been around for a long time and has proven themselves to be very reliable with great prints. The case is the same with Printful, and both can do sleeve prints. So when I heard they were doing dropshipping, I wondered how watered down it would be compared to their non-dropship customization. And the answer is that they didn't water it down at all.

Apliiq has a far greater selection than anything else, even opening my eyes to products I didn't think we possible with dropshipping. Seriously, they can stitch stuff to the inside of the hood? Have embroidery and DTG on the same product? Hell, you can have cut and sew too. Skyou may have lined hoods too, but their fabric is thin and it arrives a month after you order.

Oh, as a side note, the thing that really sold me on this was the fact that they remove the manufacturer's tags and stitch on your own. Printful has this on some shirts - for Apliiq, you could do it to anything, including the hoodies. (These are high quality, sewed on labels, not printed either.) So no more Gildan tags on your hoodies.

They have a decent amount of products - better than Printful, not as great as Printify. I wish they had more colors for some hoodies, the colors I want are only available on the most expensive one (Independent Heavyweight) which is unfortunate. Yet their prices for blanks are pretty low, I had no idea how they were even profitable with their customization until I discovered something else.

With each design you add, it costs an additional $6-$8. For shirts it might be a little less. With embroidery, it's more, and with an inner hood, it's a whopping $16 more. If I design a hoodie, and I want a lined hood, design on the front, and a design on the back, it's going to cost me about $41 and that's with the cheapest hoodie they have (Front is $6, back is $6, and hood is $16).

They allow you to be so ambitious with the versatility, yet bottleneck you at the same time because if you really want to get creative, you'll have to pay a hefty price. This is literally the only problem I have with Apliiq. Is it worth it to pay that price? Yes, definitely. But that doesn't mean it isn't too much. Also some high costs for embroidery digitization in my opinion.

Now, like every on-demand app, there are some downsides. There is a slight smell when you unbox the clothing. The initial print is thick and great quality, but right out of the box the print can feel a little sticky or rough. Almost all providers have this. The smell and print feeling was immediately solved by a quick laundry run, but it is there initially. The print itself is above average, with decent color accuracy. They obviously do multiple coats. As a small complaint, embroideries are only allowed to be quite small. A minor complaint but understandable.

Shipping times are decent. I made a large, 6 item order myself to test and it took about 14 days from order to arrival at my doorstep (I live in Wisconsin, USA). Not sure about international shipping times. Smaller orders might be a day or two earlier but not too significant. Everything is well packaged, and the large order came in a standard box with each garment in a separate plastic bag.

In summary, this is the best of the best for print on demand, embroidery on demand, dropshipping, branding, etc. Finally, some serious competition for the print on demand space. I don't even think Apliiq knows how game changing this is.

CrossinStore
United States
7 months using the app
Apliiq Inc replied July 15, 2019

Thank you for the incredibly insightful review, you've definitely done your homework (plus more) on the Print On Demand space. Completely agree on your feedback that multi-design products cost a bit more and we'll do some more research on that point.

Regarding labeling, glad you appreciate what we are doing there. From our perspective there just isn't any other provider that can create an even semi-legitimate clothing line. Labels and branding are just too fundamental to overlook.

December 15, 2022

The product quality is terrible, especially for the price, I ordered 2 hoodies, which ended up being $107, the hoodies took 2 weeks just to ship, and the digital print quality is awful. It looks like it's been worn for a year, it's all faded and cracked, the colors look off and I haven't even washed them yet. Thankfully no one has bought anything from my store yet since I'm just starting out. I tried contacting them twice about why my order was taking so long since it was a very small order and I never got a response back. The tag on the hoodie is faded too and part of my logo is missing. Their website is really bad as well, the design feature is not intuitive at all and very basic. Did I mention their pricing? One hoodie costs 47 just to print (back, front, and sleeves) and the print is all cracked and faded, the hoodie came in the bag with hair and lint on the hoodie. Definitely would not recommend it. I was really optimistic considering all that they had to offer, but Apliiq is not worth it. Wasted my money and time.

VIRTUE x VACANCY
United States
5 months using the app
Apliiq Inc replied December 15, 2022

Hey thanks for leaving a review & sorry to hear about your order. Please book a call to discuss your order, there are so many ways to troubleshoot and improve results for products: https://www.apliiq.com/site/book-a-call

Read the other reviews below about how the Apliiq team will help you get started!!! You need to invest a little bit more of your time and energy to understand approaches that will work for print on demand. I definitely also recommend a new partner introduction meeting, as your partner, our preference is to connect with each selling partner to plan, answer questions, and avoid misconceptions. We are working to make this more obvious when the app is installed in your store.

For example, a few things we noticed;

1) Regarding timing; 11/28 was cyber Monday the single largest day of eCommerce sales of the year. While we want to make and ship orders as quick as possible. You couldn't have picked a busier day to place a sample order. Try to have your collection solidified far before peak sales time, so everything is locked and loaded. You don't want to get started at the peak. Those turn times are not representative of what you can expect the other 50 weeks of the year.
2) All new product orders are reviewed by a human prior to printing, so sample orders do take longer by design. Quality over speed is intentional in sampling.
3) You missed the point of the entire Apliiq platform. We would never recommend a design like the ones in your order. Apliiq specializes in branding and relabeling products. Generally, we don't recommend adding 4 prints to a product as it will cut into your margins and you will end up with a ridiculous cost of goods sold. That is simply not a good print on demand product design. There are many other ways to brings products to life that will create super high quality products at a fraction of the cost to your brand (so you can make money).
4) As our help files state, the private label tag should be your brand logo, and not include tiny text. There is no need to put your brand name & logo in a tiny 1" x 1" space. Brand logo only is the move! 👍

Again, these are all good lessons to learn and we are here to help, just give us the chance...

Don't give up, dig in.
Talk soon,
-The Apliiq Squad

January 16, 2021

I designed and ordered two items from this vendor. I also had someone order one item from my store. The product that the customer received was poor print quality... to the point of being an embarrassment. I did not follow up with Appliq - I felt at that point it was a waste of time since it was the first product I had seen from them, and I had already put my own order in for samples, so I wanted to see how it turned out to give me a baseline for their level of consistency. The print quality of the samples I received was 100% better, as expected. I selected branded label tags to be placed on both the garments I'd ordered as a sample. Only one came with a product tag, and it was literally the poorest quality garment tag I have ever seen. So if you go with them, maybe pay for the woven labels? In one of the designs, I had selected the option they offer to remove the white background from the graphic. They did not. The product came with white surrounding the graphic. Both orders were a week or more later than the company communicated on their app when it first updated on my account. As the order progressed, the shipping info was not updated in their app (which would be my minimum expectation), much less emailed. I did have to email them to make sure that it was shipped at all. And this was a week and a half after the expected delivery date. I found their process does not complete the fulfillment of the item on your Shopify store. You have to email them and ask them to close it out - and when you email them, they don't necessarily respond to you - they do what you ask. Which ---thank you, but acknowledgment communication on how to avoid the issue in the future would be appreciated. I still have one order that has been fulfilled that is marked unfulfilled on my store. Lastly, their design platform is not consistent with the design size that you upload, so even if you triple check the file that you upload or upload, it huge to make sure the DPI is ok since the platform apparently is not consistent in reading the file size, you're never really sure if you're on target. I did email about this, but the response was less than helpful, and time is precious. Too many inconsistencies and poor customer experience for me. I wish them the best. So, on to the next...

ImplicitLove
United States
7 months using the app
Apliiq Inc replied February 2, 2021

Hey Implicit Love,

Hope you are well and thank you for taking the time to leave this review. I'd like to share a couple points below to clear up any misconceptions;

* The app will post the tracking back to your store for your automatically and tracking will be emailed directly to your email. If your orders don't receive automatic fulfillments, I recommend you checkout this quick link: https://help.apliiq.com/portal/en/kb/articles/how-does-tracking-and-fulfillment-work-with-dropshipping
* Regarding print sizes and files, whenever possible it's best to provide print ready artwork. If you send us a print file @ 10" 300 dpi, it will be printed as such. If there is any ambiguity, it's simple to leave a note with your artwork: https://help.apliiq.com/portal/en/kb/articles/how-do-i-add-a-note-to-my-custom-design. A simple note like 10" wide, 3" from the neck is a great description to ensure you get what you are looking for.
* Regarding print quality, different files on different garments will get different results. It's the nature of DTG unfortunately. (https://www.youtube.com/watch?v=xVsNOdaFiIY) We always recommend to order a quick sample before you start selling so you know exactly what your customers will receive. If you care to provide your order ID, we'd be happy to look into the matter further for you.

Wishing the best success for you and your store,
-The Apliiq Team

Edited October 14, 2020

July 10, 2020: I have been working with this app for about a month or so. I placed an order for a sample and I have yet to get it. Estimated delivery was 7/3 and today it updated to 7/24?! This happened after I sent a message and yesterday and have never heard back. Sent another message during normal business hours and still haven't heard back... I have started looking at other apps... I am very disappointed! | October 14, 2020: Just as an update, things haven't changed. The last order that went through my website with them was just delivered nearly 3 months later... Their products are a solid 5/5 stars and look amazing! But that's where the 5 stars end... Their customer service is lacking and lead times are way too long.

Oxman Apparel
United States
5 months using the app