Appstle℠ Loyalty & Rewards

Nous venons de commencer avec cette application, nous utilisons appstle subscription depuis plusieurs mois avec succès. Les premiers pas avec Loyalty sont simples, nous espérons que cela aidera grandement à la croissance. Comme d'habitude avec Appstle, le support est au top avec une réactivité excellente et des réponses qui résolvent tous les problèmes que nous pouvons rencontrer. Merci !

Stellar Support from Ash and Henry

I wanted to take a moment to express my gratitude to Ash and Henry for their outstanding assistance in setting up our loyalty program. Their support and expertise were instrumental in ensuring the seamless implementation of our program.

Ash and Henry displayed an impressive level of professionalism and dedication throughout the process. They patiently addressed all my inquiries, provided clear guidance, and promptly resolved any issues that arose. Their deep understanding of the platform made the setup process smooth and efficient.

What truly sets Ash and Henry apart is their commitment to customer satisfaction. They took the time to understand our unique requirements and offered tailored solutions to meet our needs. Their proactive approach and attention to detail exceeded my expectations and made the entire experience enjoyable.

Thanks to Ash and Henry's stellar support, our loyalty program is now fully operational and exceeding our expectations. I highly recommend their services to anyone seeking reliable assistance with loyalty program management.

Thank you, Ash and Henry, for your exceptional support and dedication to ensuring our success with!

Warm regards

The help support I received is the BEST! I had a question about how to check on loyalty points by customer. Harris created a LOOM Video for me that i can save and access as a refresher. Such a gem! Thank you!

i have found the customer service to be top notch. this helps a lot as a beginner as there is much information to cover. the app itself offers a lot of value for my business and my customers

This app is amazing! The developers have thought of everything and the killer feature for me was the built-in Build-A-Box functionality. Their team handled all the migration from my previous subscription app - completely free of charge - and all my endless queries, as well as helping to customize my widget and site settings and UX. The price is a fraction of the competition as there are no usage charges. And did I mention how awesome the entire customer support team are? They are available 24/7 and respond within minutes! Don't waste your time, money or stress - if you're thinking about a subscription app, please do yourself a favour and try this one first.

If there where 15 stars, I would select all 15! This team of professional experts. is very dedicated and did such a good job of installing my Loyalty system. Which I must say works Top notch! Nancy who led me through the installation, is not only very Knowledgeable but dedicated to provide complete customer satisfaction - well done - the team as a whole got the system up and running in time. Beyond the call of duty! I can highly recommend the loyalty app and the team to anyone seeking a top loyalty program! Franz AbsoluteSkin

very nice app with a good support and loyalty program, i will continue working with tham

A really helpful and responsive team, and a great product for the price point. We were using a considerably more expensive platform, and this one is much better value for money.

We use Appstle Subscriptions and have had an excellent experience. When looking to migrate to a new rewards program from Smile, we found Appstle Loyalty and Rewards. Knowing that we'd receive the same level of superb customer support, it was a no brainer to us which program to choose. They quickly respond to our questions and go above and beyond to find solutions to any issues that arise. The migration process was so simple and required little to no effort on my part. Easiest 5 stars I've ever given!

UPDATE - April 11: My initial review was 5 stars as I was impressed with all the functionalities. Support had been a bit slow, but they had been able to help me with my initial questions. However as time went on, I realized there were a few serious problems that I needed help with. The first was that some customers could not see their points in their profile, even though we could see them on the back end. It was eventually resolved, but it took weeks. I initially brought it up on March 22, and kept being passed off to different people who would join the chat and ask me to reexplain the complicated scenario that was already detailed in all the previous chats. Frustrated, I asked to jump on a call with Hussain on April 1 and thankfully, the issue was resolved the next day. However during the call, I reminded him of another issue I had brought up on March 22 - one of the reasons I switched to Appstle is because they allow you to sync rewards program information to Klaviyo. The info is there for some customers, but it is missing for thousands of other customers. I discussed this with Hussain on the call, and he asked me to follow up with him via email and seemed to not want to discuss on the call. I have been following up ever since - via email, through the chat. Each time being told someone will help me in a few hours. Now I'm getting a message that support will be slower due to Eid celebrations, which I understand, but this should have been resolved long ago - it's now been almost 3 weeks.

So if you are looking for a rewards program and just want to stick to the more basic functionality, this may work for you. But if you were thinking of switching to benefit from some of the more advanced functions and integrations, all I can say is that it has not been smooth sailing for me.
I will update my review if anything changes.

*****
I'm really impressed with all the functionalities in this app! I migrated over from Smile.io and was glad to see that many of the functionalities I would have had to pay quite a bit for there were included with Appstle Loyalty. I'm still tweaking and getting everything looking the way I want, but there is a lot of flexibility, and support has been great to help me with all my questions and even implement some new functionalities for me.