Reviews (261)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive loyalty features, including customizable loyalty programs, referrals, store credits, and VIP tiers. It integrates seamlessly with other platforms, enhancing both user experience and business operations. The app's customization capabilities are particularly appreciated, allowing brands to tailor customer engagement strategies effectively. Merchants also commend the reliable performance and exceptional 24/7 customer support, noting the availability of personalized assistance such as video tutorials. This app is recognized for significantly boosting customer engagement and retention.

September 30, 2023

Annie from Appstle provided outstanding service when I reached out with a question regarding the display of my logo in the email template. Not only did she provide custom code to meet my requirements, she also demonstrated diligence and genuine care for her customer by ensuring that the amendments were tested thoroughly. As an IT illiterate I had commenced my journey in setting up the Appstle Loyalty Rewards app with some trepidation but my experience with Annie promises that the rest of the process will be supported by the Appstle team.

Game on Dogs
Australia
2 days using the app
September 1, 2023

Super complete application, amazing that it's free. Very happy and grateful to the Appstle team, for their help and advice with the Loyalty & Rewards app, especially Mann and Momna!

Glowsfy
Spain
1 day using the app
Appstle Inc. replied September 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 12, 2023

The app is working well, and the Appstle staff quickly answers questions. The app offers all the features needed. I recommend. Appstle deserves the support.

Guineapet®
Portugal
1 day using the app
August 27, 2023

Title: Unveiling Excellence in Loyalty & Rewards: The Unmatched Brilliance of APPSTLE

Rating: ⭐⭐⭐⭐⭐ (5/5)

Embarking on my journey with the APPSTLE Loyalty & Rewards program has been an absolute revelation. From the very outset, the dedication of the staff, the seamless integration of the app with our shop, and the astonishingly straightforward setup process have left me thoroughly impressed.

Let's begin with the unsung heroes behind the scenes – the APPSTLE staff. Their unwavering commitment to providing assistance is truly something to marvel at. Every query, every concern I've raised has been met with a level of support that goes above and beyond the norm. They're not just resolving issues; they're crafting solutions that resonate with care and professionalism. The staff's helpfulness is a hallmark of the APPSTLE experience, setting an impressive standard for customer-centric loyalty programs.

Going the extra mile is an inherent trait of APPSTLE's support team. Their dedication to sorting out any and all matters, no matter how big or small, showcases a level of commitment that's unparalleled. Technical hitches or simple inquiries, they tackle each challenge head-on, ensuring a seamless and rewarding journey for every user. This kind of extraordinary dedication transforms APPSTLE from a mere loyalty program provider into a genuine partner invested in their customers' satisfaction.

The integration of the APPSTLE Loyalty & Rewards app with our shop is nothing short of brilliance. The app's synergy with our point-of-sale system has revolutionized our operations. Every transaction seamlessly updates points and rewards in real-time, transforming what was once an administrative hassle into an effortlessly managed process. This seamless integration has not only optimized our business functions but also elevated the overall shopping experience for our customers.

Setting up the APPSTLE Loyalty & Rewards program was, to my delight, a refreshingly smooth endeavor. The user-friendly setup process guided me through each step, ensuring that even someone with minimal technical prowess could get things up and running in no time. Within moments, our loyalty program was ready to enrich our customers' shopping journeys. This level of simplicity in setup is a testament to APPSTLE's commitment to empowering businesses without unnecessary complexities.

In summation, the APPSTLE Loyalty & Rewards program radiates excellence in customer service, seamless integration, and effortless setup. The staff's exceptional dedication, combined with the app's harmonious integration with our shop, creates an unparalleled synergy. I wholeheartedly endorse the APPSTLE Loyalty & Rewards program to any business seeking to enhance customer experiences and streamline their loyalty initiatives. With APPSTLE, you're not just accessing a loyalty program; you're forging a partnership for prosperity

Life In The Outback
Australia
1 day using the app
Appstle Inc. replied August 28, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 21, 2023

Small dedicated team who will did everything they could for our new store and customizing the appearance.

The app also seems to work well for rewards on different activities.

Kendal Mint Co®
United Kingdom
About 23 hours using the app
Appstle Inc. replied July 22, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 4, 2023

Thanks team for helping me with my queries and getting fixes in place so i could launch the loyalty pgm along with my website. Glad to work with you!

Fit Oyster
India
25 days using the app
May 18, 2023

The team at Appstle are probably some of the best i have worked with, timely and professional and honestly, a damn site more helpful than Shopify's own support.

I Highly recommend their apps as they work as they need to but their prices after their free ones are very reasonable and affordable.

TygesLtd
United Kingdom
About 20 hours using the app
Appstle Inc. replied May 18, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited August 6, 2023

DOES NOT WORK WITH SHOPIFY POINT OF SALE.
Very low functionality. I have no issue with a simple app, but if it won't do the ONE thing it's supposed to do, what is the point?

*Update* - This app responded to my original review by stating that my business is and my review are fake. Neither could be further from the truth. My business is very much real. I used the Appstle app for all of three days - when it was discovered that app, while it does collect points for customer purchases in store , the customers can not use or see those points in store. Rewards points can only be spent for online purchases. As a brick & mortar location - this does not work for us.

My Store
United States
3 days using the app
Appstle Inc. replied August 5, 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. We sincerely apologize for the confusion in our initial review response. Your store name is the same as that of another store that we are currently working with Shopify on, which led to the review response mismatch.
Regarding the POS concern you have raised, here is a link to show the perfectly operational and seamless NATIVE integration between Appstle Loyalty and Shopify POS. Appstle Loyalty just like its sister apps, Appstle Subscriptions and Appstle Memberships has been built for Shopify.

https://www.loom.com/share/97f257c2cff040038933c94a06ee1b8c

Appstle Loyalty & Rewards is one of the most feature rich loyalty apps that supports every possible activity and reward rules, to help merchants incentivize their customers.

Since between the time of the review and now, Appstle Loyalty has brought in pricing plans, *I would like to extend the free trial on business premium plan to you for 30 days. Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to setup POS for you, *complimentary*.

Once again sorry for the confusion. Hope you give us another opportunity to work with you.

August 22, 2023

Just started using it, so still early. Looks very promising. So far customer support has been exceptional.

We Know Health
Australia
About 2 hours using the app
Appstle Inc. replied August 23, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 13, 2023

For a free app, the functionality is very rich. I'm in the process of migrating from another ecommerce platform (Ecwid) to Shopify and the Appstle product suite (Loyalty & Rewards, and Subscriptons) is very solid. Technical support is via chat/email and is almost instant despite me raising requests at strange times of the day.
The techs are super helpful and knowledgeable about their product.
You could do a lot worse than choose Appstle products for your Shopify store.

The Hilltop Shop
United Kingdom
About 2 hours using the app
Appstle Inc. replied September 14, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)