Appstle℠ Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable loyalty programs, referrals, store credits, and VIP tiers, noting its effectiveness in boosting customer engagement and retention. It integrates smoothly with Shopify, enhancing user experience, and is supported by exceptional 24/7 customer service that is responsive and accommodating to custom needs. Merchants find it cost-effective and valuable, reporting positive impacts on business operations and customer interactions.
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Wonderful app and even better support, super patience and super loyal! Thank you
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I have tried 2 apps before and uninstalled them both. Then I found this app. It meets most of my needs:
1. Free plan allows up to 500 orders per month.
2. I can integrate the "acquire points" block to the product page. Although integration to checkout page requires Shopify Plus plan, this is the most generous app I found so far.
3. The support team responds quickly and professionally.
I highly recommend this app.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I haven't even gone live with the app yet, but based on responsiveness of support whilst I get the backend setup I give it 5 starts. I left another very large animal sounding loyalty app for this very reason - I didn't matter to them it felt.
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
This app is the best among the loyalty and rewards apps that I have tried. Best price, awesome support team. Highly recommended!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Great app, and the best customer service I've experienced in a long time. I'm always surprised how fast they respond and how willing they are to help us with our requests. 10/10.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I used Appstle for six months. Customer service was responsive and helpful. The app wasn't too crippled in its price tiers. Uptime was 100% as far as I could tell. I was pretty happy.
But adding 800 lines of code to every page on my website did not make me happy. This was without even running the widget. This little app made up 30% of the code on every page. That's not great for seo. It is excessive and clumsy. It also added a backlink on pages without my permission. I asked if I could remove any code and was told that it was 'essential'. What are 800 lines of code essential for if I'm not running the widget? All the loyalty calculation happens at checkout.
It's a cautionary tale and I should have checked this at installing. Still, Appstle has a responsibility to be lightweight and to not take advantage of the domain authority of their hosts.
Now that Flow can use javascript to make graphql call I can build my own internal points system.
Dear Merchant,
I'm Ria, the co-founder of Appstle. I apologize for the inconvenience you experienced with our Loyalty application. We've recently made significant optimizations to our widget. It now loads only when clicked, ensuring minimal impact on your site's performance. In fact, we've tested the new code with Google Lighthouse, and it doesn't affect your website's score at all.
We would greatly appreciate it if you could give it another try. Please reach out to me at ria@appstle.com, and we will have a Senior engineer help you hands on with the setup.
Honestly I can't recommend this app as it stands, not if you have other options. I am using appstle subscriptions app (would recommend, very good) and this is the only loyalty app that applies points for subscription orders (we don't want to use Recharge anymore).
I believe it will meet our needs in the end, but the setup is such a hassle; everything has to be done individually, you can't apply universal branding/logo/images across all the different customer email templates, widgets, etc. And the wording on the template content is often strange or incorrect - so again you have to update everything individually (you'd probably want to update to brand style anyway, but if you wanted to get up and running quickly you can't rely on the original template content as a starting point).
I did a trial with Smile before realising the subscription orders couldn't be awarded points and the setup is 100 times easier.
You get a quick reply from the help desk so that helps. Overall I think it's a new app and they haven't really set it all up well enough yet. Hopefully anyone choosing it in future will have an easier run!
Hello,
This is Ria, the co-founder of Appstle. I am sorry that you had a less-than-stellar experience with our Loyalty app. I have reviewed your past conversations with our support team. I want to assure you that we keep improving our app continuously and many times in real-time, based on merchant feedback.
We have already added Universal Settings, although it does not yet support all the fields. We are working on adding support for more fields, and you will see them available in the next few weeks. We will also be releasing a newer email template version very soon.
I can schedule your call with our Merchant Success Head, who will ensure your Loyalty app is perfectly set up per your requirements. Please email us at support@appstle.com to schedule a call. Even though Appstle Loyalty is relatively new, it’s more tunable than many other apps in this category :) And thank you for your long time trust on Appstle Subscriptions!
Very good experience!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Wat een fijne customer service, super snel geholpen. En de tool is ook top!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
great support, great features and its affordable... i couldn't ask for more!
highly recommended
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)