Reviews (604)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import and display user reviews from platforms like Amazon and AliExpress, enhancing store credibility and boosting conversions through social proof. The app is easy to install, integrates seamlessly with Shopify, and offers a user-friendly interface that allows customization, including video and photo reviews. It is noted for its reliable performance, which enhances user engagement and the professional look of product pages. Merchants also commend the responsive customer support, which quickly assists with customization and troubleshooting, and continuous updates that keep the app functional and efficient.

October 23, 2019

Seaplc.com

I find it quite good however it doesn't catch duplicate reviews so its best you have a look in your admin to ensure accuracy and all in all for the price a ok

©
United States
About 2 months using the app
Areviews App replied October 24, 2019

Hello, just make sure not to import from same url again

if you want new reviews you can enable import reviews based on date filter

like import reviews from 5 days ago till now only

this way will prevent duplication

January 8, 2021

The app is great! It imported my reviews from Amazon seamlessly and makes it easy to sync (I'm doing it manually, but you can upgrade to auto-sync). Emails are sent after a customer order with a link to review the product - and the emails are customizable with design and dynamic information such as product, date, name, etc. The presentation of reviews is nice and easily customizable with good template options. And while the app isn't very intuitive and doesn't have great documentation, the support has been excellent and very responsive! I've sent 6-8 support questions in the last couple of days with quick, helpful responses. Definitely would recommend.

Lauren Brooke Cosmetiques
United States
2 days using the app
Edited September 29, 2023

UPDATE: Just in case AReviews deletes their own reply to my comment here's what they commented under my original review:
"Areviews App replied September 29, 2023
Sorry for the experience, but you never contacted us regarding the importing issue all your messages were about displaying reviews on Pagefly and our team send you a video of how to do it then installed all codes for you,

Also, we never claimed that we offer live chat anywhere in Shopify list or in our app"

Heres my response to their comment below: Login and when you're in the main dashboard, look to the bottom right. You'll see a little chat icon. Click on it. I can't attach images so i'll just copy the text here:

Welcome to Areviews LiveChat
Our agents are not available right now. Please leave a message and we'll get back to you.
Domain: (Ex: shop.myshopify.com)
pelleprima.com
E-mail:
Subject:
Message:

Leave a message
Powered by LIVE CHAT

I don't know about you guys, but that CLEARLY says LIVE CHAT. It's not nice to accuse people of lying. I have screenshots. I'll keep the review at 2 stars though even with the personal attack because when you guys ARE able to help, you guys are very capable and usually fix things in under 5 minutes.

End updated review.

it wont extract all of the reviews from the source page. How do i know? because the source clearly shows 1500 reviews and when i import im only getting 80. No filters on.

the biggest reason for the 2 stars is that they dont have LIVE help. it says they do but its ALWAYS OFF and you have to send a message. I've sent 2 emails asking for help now and they just send me the bad youtube videos i've already seen. The turnaround time has been almost 24 hours.. which feels like a lifetime when you need help NOW. I need LIVE HELP. EVERYONE NEEDS LIVE HELP.

Pelle Prima
United States
About 2 months using the app
Areviews App replied September 29, 2023

Sorry for the experience, but you never contacted us regarding the importing issue all your messages were about displaying reviews on Pagefly and our team send you a video of how to do it then installed all codes for you,

Also, we never claimed that we offer live chat anywhere in Shopify list or in our app

December 7, 2022

Assinei o plano pago, mas agora quando entro no app aparece ´Fatal Error´ Ja mexi nos codigos mas mesmo assim nao funciona, decepcionado!

Gont Store
Brazil
About 1 month using the app
Areviews App replied December 8, 2022

Sorry for the inconvenience; it was an unexpected and unavoidable error.
We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.

Edited July 27, 2020

This app has a lot of great functions. Customer service is also very quick and good. The only negative comments is that the user interface is not as efficient or intuitive as it could be so it can take a long time to get it exactly as you want it. However, once you've set it up, it's great. If they could fix the UI, I'd give it 5 stars.

Embark Pets
United States
About 1 month using the app
November 12, 2018

Your app description is a complete lie and false info. Why? First of all it says it automatically imports product reviews from Oberlo, Importify, Dropified, Aliexpress, expressfy, modalyst which is complete lie. THE products reviews with your app looks like is only available to import product reviews from aliexpress and shein not the other app that you mentioning in your app description there's no oberlo or amazon or any other suppliers on you app other then aliexpress and shein. Second of all with your app the product reviews aren't imported automatically it has to be done manually for each product. My question is why are your decriping your app with false info. that's why probably you don't have many customers and I will probably be deleting your app as well from my store because everything is false with your app. Because of that I will be giving you 1 star rating and my recommandation for you would be to honest with people and update the true benefits with your app.

APEX Store
United States
23 days using the app
July 9, 2018

I chose to rate as 4 because I didn't want you to think this is fake. This app seems to work very good, the free plan is nice, you can import 6 reviews from aliexpress for each product and select some settings very useful like translation and only english comments. I like this app

Zooworldlifestyle
Portugal
About 1 month using the app
February 25, 2021

The website opening speed has little effect, the website does not display a score, and a response was quickly resolved.

XIAPIA
China
About 24 hours using the app
December 9, 2022

O aplicativo é muito bom, porém, todos os dias tem algum problema.
Espero que resolvam, pois, gostaria de continuar com ele.

D'mante
Brazil
27 days using the app
Areviews App replied December 9, 2022

Sorry for the incontinence but we only got one server issue on December 8 for short time and it might happen to any app, you didn't contact us regarding other issues, if you have any issue contact us through our email.

Edited January 8, 2021

So easy to use, and a breeze for importing Amazon reviews to our website. Also, was concerned about the design/aesthetics, but it looks great.

Spunky Stork
United States
About 20 hours using the app