Overall rating
3.8
Counts per rating level
  • 42% of ratings are 5 stars
  • 23% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
January 25, 2018

Art of Where is great for a few things but not when it comes to leggings. I had an issue where I had designs that needed to align at the seam to appear correctly across the back. When I spoke to customer support they informed me that when they are sewing the designs, they are incapable of turning the fabric over to ensure they are being aligned correctly. They did offer me credit for the designs that had already shipped but they offered no real assistance in helping me resolve the issue of my design and printing them correctly.

Printful, however, was accomodating and their support team was flawless. Received a printed test product from them within 2 days time and it was exactly as I had envisioned. They are a bit pricier but for the help and support they offered, I would take them over Art of Where any day.

Widow Dark Thirty
United States
10 months using the app
October 5, 2021

I tried repeatedly to get support because I couldn't sync the fabric products I created in AOW. Tech support was no help. My fabrics are not even showing up in my Art of Where store so I definitely can't sync them. What a shame.

Jean Calomeni
United States
9 months using the app
Art of Where replied October 20, 2021

Thank you for your review. Unfortunately, the Fabric meters are the only products that we don't currently support adding to Shopify, due to limitations with the amount of variants on Shopify. As our Customer Service team mentioned, in that case we recommend placing the orders manually as an alternative. I'm sorry to hear you had a bad experience and I can assure you that all our other products can be added to Shopify seamlessly.

This is something we want to resolve in the future so that you can set up your fabric meters the same way you can with all our other products. We will update this review to let you know once that feature has been added and if you want to give us a try again at that point, let us know and we'll help you get setup!

May 16, 2018

AVOID THIS POD COMPANY!!

Before you download this and start setting up with them, I suggest you look elsewhere.

There are many issues with this app, but the main one is Gail, the ONLY support person to talk to, she also doesnt care about your issues with their app. They don't seem to care about customer support at all in-fact.

Their design lab is NOT a design lab. The whole thing needs to be redone. There is no design in their lab at all, all it does is puts your design you already made in PS onto a tshirt template which you then just move it around to position it. You cant do anything to your designs at all, you have to then exit it, reedit your design then re upload it then wait for the app to render that new edit onto their very pixelated and low quality image mockup.

OTHER ISSUES
The mockup images it creates and imports to your store are very low quality.
The images are all stuck onto a grey background (Not white) There is no way to export the images as transparent background, all you can do is upload your own backgrounds or use their own 90's styled backgrounds.

The products are quite expensive and leaves no room to make a profit.

When importing into shopify, you cannot choose where the products go, you cant change their price, product type etc.. It imports the proudtcs with their own specifications, vendor, product type, price variants etc

The imported products are all active already when pushed to the store. So you edit them to fix their price, variants (because AOW create their own variants of your shirt without telling you and pushing those to your store too!

Overall Very horrible experience and will never be trying these guys again.

All the work put in to this app, only for Gail to be rude and not care that their app is causing a lot of problems.

I hope this review saves someone else time I wasted.

Emer Jones Apparel
Australia
8 months using the app
January 7, 2021

I like most of the products, the quality is great! I love that it is Canadian, and you have plenty of options for artists so you can have all from the same company
Expensive shirts, and we have to manually integrate the products...
I still have a glitch for paiement.
I wish it could be more automated!

F For Flying
Canada
8 months using the app
September 24, 2020

Love the app and service. Just started out and have already filled a couple of orders for customers and one for myself and so far everything has worked out great. Production time is a bit long but between the merchandise being handmade and COVID thats really to be expected. The only issue I can say I have right now is the ability to edit prices before uploading. I use more than one dropshipping supplier and it would be easier to edit the prices and other info being uploaded before it's sent to Shopify. Other than that, lovin' working with Art of Where.

AOA Art and Design
Canada
5 months using the app
Art of Where replied September 24, 2020

Thank you for your great review!

We are working on hard on improving our production times and are getting close to pre-covid production times now. This should only get better from here!

Thank you also for your feedback regarding the ability to edit prices. We will certainly take that into consideration.

August 6, 2016

This review is on the application itself, I was able to follow the instructions fairly easily and produce beautiful works of art. They have a great variety of products available for customization. They actually have an area where you can get screenshots of the finished product for advertising on Instagram and other Internet sources. I would strongly recommend this application and in my opinion it stands out far above other applications I have looked at. I have not placed my order for my items yet so am making this review based on the app itself and the ability to create beautiful items that I am confident will draw people to my site.

Nhzxmage Fearfully And Wonderfully Made
United States
5 months using the app
November 10, 2021

Sometimes good, sometimes bad. Turn around is highly inconsistent. When I started DTG services a few years ago they were working fantastically. So much so that I dropped all my other providers. now I have no idea when things will ship and they sit as paid for an undetermined amount of time. Sucks but I may need to move everything over to another provider.

JollyRogerTreasures
United States
4 months using the app
September 16, 2016

I absolutely love this app. It is easy to use and simple to set up. Top quality mockups and provide a great service. Love the fact that it is so simple and affordable to create original pieces without all of the hidden costs!

Ukiboutique
New Zealand
3 months using the app
April 29, 2018

Wow great app! Loving the interface! Talk about a hidden gem! Please add men's swim shorts & swimsuits for women! Thank you!

Lifegenius
United States
3 months using the app
December 20, 2022

Great app, product selection, and customization options. Unable to integrate AOW to Shopify. Keeps giving me this error - Details for this app might be incomplete or missing because the developer needs to update their information.

Handicraft for Bots & More
United States
2 months using the app