Reviews (214)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving features and ability to enhance business operations through customizable reports and efficient inventory management across multiple stores. They appreciate its ease of use, robust features suitable for both beginners and experienced users, and its cost-effectiveness. The customer service team is praised for its responsiveness and adaptability to specific needs, significantly boosting user satisfaction and aiding in informed decision-making.

October 3, 2024

Rápida respuesta, resolvieron mi duda.

Malandra Jewelry
Mexico
About 2 years using the app
May 20, 2024

Very Happy with the service you get with this app. I can easily customize reports to make sure i can get all the data i need in the format that works for our bushiness.

BUSBY & FOX
United Kingdom
6 months using the app
May 16, 2024

We use this app only 1-2 times a year and every time we open the app, it always does not work. Very disappointed.

DR.HC COSMETIC LAB
United States
About 2 years using the app
Assisty replied May 18, 2024

Thank for your review.
I’m Steve, the founder of Assisty. I apologize for the issues you’ve experienced with our app.
I understand that you’ve encountered problems with data synchronization on the free plan. Please reinstall our app. I assure you that we will do everything possible to ensure you can use our app to get the data you need.
Thanks,
Steve

Edited October 7, 2024

customer service is great however the app itself had been very unstable with many glitches. Hopefully it will get better in time.

you will have to double check the data with shopify info to ensure accuracy.

little Mountain Vancouver
Canada
12 months using the app
February 29, 2024

It's a really nice app to have when you need to analize your products, it has plenty of reports and the personalization you can make to any of them helps tons to clean the info and to process. Plus the customer service is really good, I noticed a bug and Steve helped me fixing it in a couple minutes.

aretina®
Mexico
6 months using the app
April 19, 2024

Support team is amazing! The app has a ton of great data, once you learn how to use it, it's invaluable. :)

Conscious Step Wholesale
United States
2 months using the app
February 9, 2024

It was fine, though not super user friendly, until they took away exporting. Now I'll be looking for another option.

Maritime Gloucester
United States
11 months using the app
Assisty replied February 10, 2024

Maritime Gloucester,
We truly regret any inconvenience our recent policy changes may have caused you. Understanding your concerns, we are more than happy to provide access to the export feature as it was previously available. To avail of this, kindly reinstall the app at your earliest convenience. Once done, please do not hesitate to reach out to us. We are here to ensure your satisfaction and look forward to hearing from you.

Warm regards,
Assisty Team

April 3, 2024

This system is amazing and saves us so much work in forecasting and ordering across all SKU and variants. Highly recommended!

Customer service is brilliant and right on spot!

MAYKKER
Denmark
7 months using the app
January 25, 2024

The best app in the market for inventory tracking, this saves our business. The team literally customized reports for us for our specific needs. Can't reccomend it more

7thEarthStudios
United States
7 months using the app
March 11, 2024

I was a little uncertain of how to set some things up so I booked a live demo with Darius and he explained everything perfectly.

Fantastic support and very promising features of the app - I am excited to start using it!

10/10!

MyBlend
Sweden
About 2 months using the app