Reviews (1,744)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this multi-currency converter for its seamless integration, user-friendly interface, and real-time currency conversion, enhancing the international shopping experience. The customizable, professional design aligns well with various store themes. Exceptional customer support is noted for being responsive and efficient. Additionally, its competitive exchange rates and free cost add significant value for global business expansion. Merchants appreciate the quick setup ...

December 19, 2024

Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth ...

Retros.ae
United Arab Emirates
Over 1 year using the app
Nova Apps replied December 26, 2024

We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience.
- Kevin & ...

March 29, 2025

EJ was really nice explaining me how to enable the app. I was so confused. Thank you so much, good pricing. Blessings [:

Sunflower Jewels
United States
6 months using the app
Nova Apps replied March 31, 2025

Happy we could clear up the confusion with a nice explanation! Great pricing is a bonus—thanks and blessings back! :)
- Kevin & Nova Apps Team

January 23, 2025

Good free multi currency converter with fast customer service chat. very helpful!

IAM3F
Hong Kong SAR
About 2 years using the app
Nova Apps replied January 27, 2025

Thanks for the great feedback! We're happy the multi-currency converter is working well for you and that our support was fast and helpful. If you need anything else, just let ...

March 11, 2025

1. Impressive customer service. EJ went out of his way to assist us with our technical concerns and recommended the relevant solutions from Nova especially as we are still learning about the app. He also shared key points based on his observation on how we can enhance the look and features of our website.

2. The set up too was relatively easy compared to other apps we considered that needed ...

BalaiKamay
Philippines
About 5 hours using the app
Nova Apps replied March 12, 2025

Thank you for the fantastic feedback! We're so glad to hear that our team could assist with your technical concerns and provide helpful suggestions to enhance your website. ...

December 27, 2024

amazing app, super useful and updates the entire store with its innovative tricks.

Mystic Don
Australia
8 months using the app
Nova Apps replied January 1, 2025

Thank you for the fantastic review! We're thrilled to hear the app is working well for you and helping your store shine! 😊
- Kevin & Nova Apps Team

March 18, 2025

Jon, muy amable y ayudo a poder solucionar el problema que tenia con al visualización de las monedas! muchas gracias!

Ko Machine Wear
Mexico
Almost 4 years using the app
Nova Apps replied March 19, 2025

¡Gracias por sus amables palabras! Nos alegra mucho haber podido ayudarle con el problema de la visualización de las monedas. Si necesita más ayuda, ¡estamos a su disposición ...

December 6, 2024

Jon was super patient and helped me a lot today!
Great app and support!
Thank you!

ThePompHouse
Bulgaria
7 months using the app
Nova Apps replied December 8, 2024

Thank you! We’re so glad we could assist you and make your day easier. Always here to help! 😊✨
- Kevin & Nova Apps Team

March 19, 2025

Excellent customer support! Alex was highly professional and responsive, solving my issue quickly and efficiently. The communication was pleasant, and I truly appreciate his dedication to helping customers. Great experience overall!

Hikes Gear
Ukraine
About 1 hour using the app
Nova Apps replied March 24, 2025

Thank you for the wonderful feedback! We're thrilled to hear our support team provided a professional and efficient experience. We’re always here to help, and we truly ...

December 20, 2024

Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity

PFT Manufacturing Sdn. Bhd.
Malaysia
26 days using the app
January 28, 2025

Sorted my problem asap!

Stellari By Stella Cini
Malta
3 months using the app
Nova Apps replied January 30, 2025

Glad we could sort it out for you quickly! If you need anything else, just let us know – we’re always here to help!
- Kevin & Nova Apps Team