Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 6, 2023

Great Support!! It Help me so fast, and His name is Jon.. Help me less than 5 minutes it was so quick

ArtDigest
United States
May 31, 2023

I really like this app!
Very quick response and the best costumer service I have ever met, big thanks to Mary that helps me alot, and another thank you to nova!

salvé
Israel
Time spent using app: 23 days
Nova Apps replied May 31, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. - Kevin

May 30, 2023

I recently had the pleasure of interacting with Alex, a support agent at Nova, and I must say that my experience was nothing short of exceptional. Alex's professionalism, knowledge, and dedication to resolving my issue left a lasting impression on me.

From the moment I reached out for assistance, Alex greeted me warmly and displayed a genuine willingness to help. Their communication skills were superb, as they actively listened to my concerns and asked relevant questions to gain a deeper understanding of the issue at hand.

Babies Bliss
United Kingdom
Time spent using app: 32 minutes
Nova Apps replied May 30, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Nova will be delighted to assist you. - Kevin

May 30, 2023

Great app and great service. Mary helped me so much and solved a problem almoust instantly. Would give 10 stars if I could.

Lingerie Spiration
Latvia
Time spent using app: About 1 hour
Nova Apps replied May 30, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin

Edited May 28, 2023

The customer rep Yaci support was very responsive, helpful and very professional, great app service!

PLAYER COLLECTION
United States
Time spent using app: About 2 hours
Nova Apps replied May 29, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin

May 28, 2023

The customer service was very fast and professionnal. I'm using this apps, it working very well. I recommend it

Boho Store
Thailand
Time spent using app: 20 days
Nova Apps replied May 29, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

May 27, 2023

I highly recommend the app, and the best thing about it is the support team.

TWINOLO
Slovakia
Time spent using app: 12 days
Nova Apps replied May 29, 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin

Edited May 25, 2023

Yaci was extremely helpful. She made sure I received the greatest assistance that could be offered.

doreshags.touch
United States
Time spent using app: About 1 hour
Nova Apps replied May 26, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin

May 24, 2023

AMAZING APP AND GREAT CUSTOMER SUPPORT I WOULD LIKE TO THANK ALEX FOR THE GREAT CUSTOMER SERVICE 10/10

buya
Bahrain
Time spent using app: 1 day
Nova Apps replied May 25, 2023

We're thrilled that you had a fantastic experience with our app and services. We truly appreciate your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. - Kevin

Edited May 24, 2023

Very nice customer service, Trish is the best! Definitely 20 out of 10! Glad I chose this app because of its simplicity and beauty.

GranDeed
Ireland
Time spent using app: About 13 hours
Nova Apps replied May 23, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin