Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time, accurate currency conversion, crucial for international sales. It's free, easy to install, and features a user-friendly, customizable interface that integrates smoothly with various themes. It supports a wide range of currencies and is noted for its reliable performance. Exceptional customer support is also a major plus, with staff recognized for their quick, knowledgeable, and patient assistance.

December 19, 2024

Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided.

Retros.ae
United Arab Emirates
Over 1 year using the app
Nova Apps replied December 26, 2024

We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience.
- Kevin & Nova Apps Team

January 23, 2025

Good free multi currency converter with fast customer service chat. very helpful!

IAM3F
Hong Kong SAR
About 2 years using the app
Nova Apps replied January 27, 2025

Thanks for the great feedback! We're happy the multi-currency converter is working well for you and that our support was fast and helpful. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

December 27, 2024

amazing app, super useful and updates the entire store with its innovative tricks.

Mystic Don
Australia
8 months using the app
Nova Apps replied January 1, 2025

Thank you for the fantastic review! We're thrilled to hear the app is working well for you and helping your store shine! 😊
- Kevin & Nova Apps Team

March 11, 2025

1. Impressive customer service. EJ went out of his way to assist us with our technical concerns and recommended the relevant solutions from Nova especially as we are still learning about the app. He also shared key points based on his observation on how we can enhance the look and features of our website.

2. The set up too was relatively easy compared to other apps we considered that needed additional extensions before integrating into Shopify.

BalaiKamay
Philippines
About 5 hours using the app
Nova Apps replied March 12, 2025

Thank you for the fantastic feedback! We're so glad to hear that our team could assist with your technical concerns and provide helpful suggestions to enhance your website. We're also happy to know the setup was easy for you—no extra extensions needed! If you need any more assistance, we’re always here to help!
- Kevin & Nova Apps Team

December 6, 2024

Jon was super patient and helped me a lot today!
Great app and support!
Thank you!

ThePompHouse
Bulgaria
7 months using the app
Nova Apps replied December 8, 2024

Thank you! We’re so glad we could assist you and make your day easier. Always here to help! 😊✨
- Kevin & Nova Apps Team

December 20, 2024

Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity

PFT Manufacturing Sdn. Bhd.
Malaysia
26 days using the app
January 28, 2025

Sorted my problem asap!

Stellari By Stella Cini
Malta
3 months using the app
Nova Apps replied January 30, 2025

Glad we could sort it out for you quickly! If you need anything else, just let us know – we’re always here to help!
- Kevin & Nova Apps Team

January 29, 2025

The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.

fdo.cr
Costa Rica
About 2 hours using the app
Nova Apps replied January 31, 2025

Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always here to assist you whenever needed!
- Kevin & Nova Apps Team

January 27, 2025

Ej helped me quick and perfectly, nice! :D

SOLESTINA
Netherlands
6 days using the app
Nova Apps replied January 28, 2025

So glad we could help quickly and perfectly! 😄 Thanks for the awesome review – we’re here anytime you need us!
- Kevin & Nova Apps Team

January 17, 2025

I'm still trying out the app, but the support has been great so far. Michele got back to me quickly and helped me set everything up.

Bacchi Co
Brazil
About 1 hour using the app
Nova Apps replied January 20, 2025

Thanks for the feedback! We're glad the support has been helpful so far. If you need anything else while you're trying out the app, just reach out! 😊
- Kevin & Nova Apps Team