Reviews (631)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this multi-currency converter for its easy integration and user-friendly setup on Shopify. They praise its real-time currency conversion feature, which supports international shopping by displaying local currency prices. The app is free, aiding small businesses in global expansion without extra costs. Merchants also commend the responsive customer support and reliable performance, noting it helps boost international sales with accurate and competitive exchange rates.

June 18, 2025

quick support and clear instruction how to fix the problem.
It is also work easily with my Theme

Caroline Mazurik Handbags
Israel
Almost 2 years using the app
Nova Apps replied June 19, 2025

Thanks for the awesome review! 😊 Thrilled our quick support and clear instructions helped you fix the issue easily with your theme. We're here for you anytime!
- Kevin & Nova Apps Team

June 4, 2025

My experience using Nova: currency converter app is amazing. I believe it's one of the best I've used so far – I absolutely love it! And the customer service is TOP TIER!

Maxie Department Store
Jamaica
Over 3 years using the app
Nova Apps replied June 6, 2025

Thrilled to hear you’re loving the Nova: Currency Converter app! Thanks for calling it one of the best and giving our top-tier customer service a shoutout. We’re here for you anytime! 😊🚀
- Kevin & Nova Apps Team

April 8, 2025

I had an issue with the currency displayed on my website, I had a live chat with Jon and he was really helpful. The problem was solved in a few minutes.

5- Star Customer Service!

2freesiadesigns
Australia
About 1 year using the app
Nova Apps replied April 9, 2025

Thrilled our live chat team fixed your currency issue in minutes! 5-star service is what we aim for with your Shopify store. Thanks!
- Kevin & Nova Apps Team

March 11, 2025

1. Impressive customer service. EJ went out of his way to assist us with our technical concerns and recommended the relevant solutions from Nova especially as we are still learning about the app. He also shared key points based on his observation on how we can enhance the look and features of our website.

2. The set up too was relatively easy compared to other apps we considered that needed additional extensions before integrating into Shopify.

BalaiKamay
Philippines
About 5 hours using the app
Nova Apps replied March 12, 2025

Thank you for the fantastic feedback! We're so glad to hear that our team could assist with your technical concerns and provide helpful suggestions to enhance your website. We're also happy to know the setup was easy for you—no extra extensions needed! If you need any more assistance, we’re always here to help!
- Kevin & Nova Apps Team

April 25, 2025

Absolutely wonderful support from Jon!

I had been struggling to set up currency formatting on my Shopify store, and Jon was incredibly helpful, patient, and knowledgeable throughout the entire process. He guided me through each step clearly, helped troubleshoot and made sure everything was functioning perfectly in the end.

It's rare to come across support that feels this thoughtful and thorough — thank you, Jon, for making something complex feel so manageable.

KAYAL
Pakistan
About 1 hour using the app
Nova Apps replied April 28, 2025

Thrilled our support made currency formatting a breeze! Thanks for praising our patient, thorough guidance—glad we could simplify the complex for your Shopify store!
- Kevin & Nova Apps Team

June 11, 2025

It's not a complicated app & it really does the job. I've been wanting to ship internationally and give our site visitors an international experience, and setting this up was SO easy. Not to mention Booster SEO team, shoutout to Jon, reached out to me within seconds when I needed support. I think the time to set up was 5 minutes from installation, and now I proudly moved from a local brand to a brand with an international storefront.

Be Athletica
United Arab Emirates
23 minutes using the app
Nova Apps replied June 12, 2025

Amazing! We’re thrilled that our app made it so easy for you to take your brand international and give your site visitors a global experience! We’re proud to be part of your journey and are always here to help keep your store shining worldwide! 😊🚀
- Kevin & Nova Apps Team

June 12, 2025

Excellent customer service! I needed some help setting it up, and they where super helpful and fast.
Only negative is that the currency bar is not in a static position, but follows you when you scroll which i find quite irritating.

Linn Warme
Sweden
44 minutes using the app
Nova Apps replied June 13, 2025

Thrilled to hear our customer service was super helpful and fast with your setup—thanks for the kind words! 😊 We’re sorry to hear the scrolling currency bar is irritating. Please let our support team know, and they can check for a workaround or pass your feedback to the developers. We’re here to make it perfect for you—thanks for the input! 🚀
- Kevin & Nova Apps Team

June 14, 2025

Nice free app but with limitations, if the position of the currency buttons are customisable it'd be a perfect free app! Jon was super responsive and helpful. Anyway if you know coding, i suppose repositioning the currency button wouldn't have been an issue!

Blancüre
Malaysia
27 minutes using the app
Nova Apps replied June 16, 2025

Thanks for the feedback! 😊 Glad you like our free app and found our support responsive. We’ll pass your suggestion for customizable currency button positioning to our team. Happy coding, and we’re here if you need us!
- Kevin & Nova Apps Team

March 29, 2025

EJ was really nice explaining me how to enable the app. I was so confused. Thank you so much, good pricing. Blessings [:

Sunflower Jewels
United States
6 months using the app
Nova Apps replied March 31, 2025

Happy we could clear up the confusion with a nice explanation! Great pricing is a bonus—thanks and blessings back! :)
- Kevin & Nova Apps Team

April 14, 2025

The customer support is amazing. Rain in a second made my life whole lot easy.

Meauiful
India
13 days using the app
Nova Apps replied April 16, 2025

Wow, that’s awesome to hear! Our customer support team is thrilled they could make your life so much easier in a snap. Thanks for the love—we’re here for you!
- Kevin & Nova Apps Team