Reviews (1,666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.
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I recently had the pleasure of working with Therese on a project, and the experience was nothing short of amazing! From start to finish, she demonstrated incredible professionalism, dedication, and commitment. Her attention to detail and thoroughness in her work was truly impressive, and she continuously provided valuable feedback and insight. The quality of her work was outstanding and she always made sure that everything adhered to our specifications. On top of her technical expertise, her friendly attitude and ability to work as part of a team made the process even smoother. Therese is an outstanding asset to any team, and I cannot recommend her enough.
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
All the best, Kevin
Great customer service. Really helpful. Since I just installed the app. I am looking forward to utilizing it to the fullest.
Thank you for your positive feedback about our customer service team and your excitement about using our app to its fullest potential. We're always looking for ways to improve and provide our customers with the best possible experience. May I kindly ask what we could have done differently to earn a 5-star rating from you? Your feedback is important to us, and we appreciate any suggestions you may have to help us improve our app and services. Thank you for taking the time to share your thoughts with us.
Best regards, Kevin
Izzy tuvo una atencion inmediata y efectiva. Resolvió mi problema y tmb se ocupo de revisar que funciones correcto.
gracias izzy!
¡Gracias por tu reseña! Estamos encantados de poder resolver su problema de manera eficiente. ¡Háganos saber si hay algo más que podamos hacer para mejorar su experiencia! 😊
- Equipo de aplicaciones Kevin y Nova
This app is so easy to set up! If you are looking for multi currency converter, I would highly recommend.
Thank you so much for the 5-star review! If you ever need anything at all, just let us know. Always here and happy to help! 😊Cheers, Katherine
I installed the app yesterday and had trouble getting it activated correctly. I chatted with the customer support team. They were extremely patient, and on point, and assisted me with a solution immediately. Thanks to the team. Such a good team to work with!!
We're so glad our support team could help you get set up quickly and efficiently! Thanks for the kind words, and welcome aboard! 😊
- Kevin & Nova Apps Team
Exactly what I need from this app. It's great knowing customers who come to my store from all over the world can see localised pricing. Thank you!
Thank you so much for leaving a review! 🙌 We really appreciate you using the app. Best wishes, Kevin
I'm just amazed. Definitely THE BEST support I have found on shopify app store. I've got help immadiately and answer for all my questions. App works really great - I just had a problem with connection that with my theme. This is why I tried to contact with support. I can only recommend
We're thrilled to hear that you found our support to be the best on the Shopify app store and that we were able to provide you with immediate help and answers to all your questions. We're glad to hear that our app is working great for you, and we're sorry to hear about the problem you experienced with the connection to your theme. We appreciate your recommendation and hope that our app continues to meet your needs in the future!
Best wishes, Kevin
Alex was really professional in what she was doing, she was being very helpful. Lead me step by step on how to install properly the app.Thank you very much Alex
Thank you for your review! Thrilled to hear we could guide you smoothly through the installation. Always here to help! 🌟
- Kevin & Nova Apps Team
Very easy to set up and the lady I spoke to in the support team was super helpful. Would recommend this app!
So glad to hear setup was a breeze and our support team could assist! Thanks for recommending us. If you need anything else, we're here to help!
- Kevin & Nova Apps Team
Amazing app, Cannot believe it is free.. Customer service is amazing too. Alex helped me she was very fast and kind . Thank you,
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin