Reviews (1,653)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify themes, offering real-time currency conversion that allows international customers to view prices in their local currency. The user-friendly and customizable interface helps maintain store aesthetics, while competitive exchange rates and exceptional customer support, notably from team members like Jon, Pol, and Therese, enhance merchant satisfaction. Despite being free, the app supports a wide range of currencies and is credited with boosting international sales by simplifying transactions for global customers.

June 28, 2024

Problems was solved very fast! Thank You! :)

FEN sport nutrition
Lithuania
10 months using the app
Nova Apps replied July 1, 2024

Thank you for letting us know! We're glad we could quickly resolve the issue for you. Reach out anytime if you need further assistance!
- Kevin & Nova Apps Team

October 3, 2024

Customer support was very helpful, and got a reply within 30 sec, and also solved the issue.

AllurePrime®
United States
29 minutes using the app
Nova Apps replied October 4, 2024

We're thrilled to hear our customer support was quick and resolved your issue! Thanks for the great feedback. 😊
- Kevin & Nova Apps Team

September 7, 2024

Izzy is very kind, supportive and patient to guide you for the solutions

Minden Modern Notion Store (MMNS)
United Arab Emirates
3 days using the app
Nova Apps replied September 9, 2024

Thank you for the kind words! We're here to help whenever you need us. Glad we could guide you to a solution!
- Kevin & Nova Apps Team

July 14, 2024

Amazing APP and customer service- especially Pol today, great help!

CRAFTEDGAMING
Poland
7 days using the app
Nova Apps replied July 16, 2024

Thank you! We're thrilled you're loving our app and that our customer service could assist you effectively. Enjoy using the app!
- Kevin & Nova Apps Team

August 31, 2024

Customer service

Melliva™
Poland
23 days using the app
Nova Apps replied September 1, 2024

Thank you! We're glad you're pleased with our customer service. We appreciate your feedback!
- Kevin & Nova Apps Team

October 16, 2024

Great, open app! More such tools should be available in the community for budding shop owners. Very responsive and helpful support too.

SAVENOW
India
About 1 hour using the app
Nova Apps replied October 17, 2024

Thanks for your kind words and rating! We're thrilled you find our app helpful. Always here to support budding shop owners like you!
- Kevin & Nova Apps Team

October 29, 2024

excellent customer service. Very little effort required from my side to have my issues resolved

ManSACKED
South Africa
32 minutes using the app
Nova Apps replied October 30, 2024

We're so glad to hear that! Thank you for highlighting our customer service. We aim to make things as smooth as possible for you.
- Kevin & Nova Apps Team

August 8, 2024

Muito bom, suporte foi rápido e eficaz. Recomendo mesmo muito!

My HoloShow
Portugal
29 days using the app
Nova Apps replied August 9, 2024

Obrigado por nos recomendar! Fico feliz em saber que você achou nosso suporte rápido e eficiente. 😊
- Kevin e Nova Apps Team

July 18, 2024

I recently needed to add a new app to my Shopify store and faced numerous issues. Despite installing many apps, none of them worked. Then, I came across the Nova App, which also didn't work initially. However, when I reached out to their support team, Jon assisted me with the setup. Thanks to Jon's help, my issue was resolved. Thank you very much, Jon!

Umbrashield
India
40 minutes using the app
Nova Apps replied July 19, 2024

So glad our support team could help with the setup and resolve your issue! Thanks for sticking with us, and if you need anything else, just reach out!
- Kevin & Nova Apps Team

September 24, 2024

Jon assisted me with everything I needed use the app on my store. Prompt replies !!

Lil Bug
Estonia
About 1 hour using the app
Nova Apps replied September 25, 2024

We're happy to help and glad you found our replies prompt! Thanks for the great feedback! 😊
- Kevin & Nova Apps Team